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DonCie

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Discussion starter · #1 · (Edited)
A lot of drivers are unaware of the fact that Uber and state laws do not allow us to give rides to kids under the age of 18 when unaccompanied with an adult. I kind of stumbled across it in the passenger legal section looking for other information. I've since inquired about a drivers responsibilities a few times through the help section and have been told that we cannot pick up unaccompanied minors under 18 years of age. I was once told that we would lose our driving privileges if we do pick up unaccompanied minors.

I do have a problem with this for a few reason. The first reason is because they, Uber, do not seem to make this very important fact well known to drivers and /or passengers. Both Passenger and drivers are at risk when this happens and Uber seems to care little about informing either party. There is no insurance for either the driver nor passenger when this occurs.
Another point is that there isn't a category for this situation when cancelling the call, you don't get paid AND, if you get a few of these in a short period time, you cancellation rate goes up. There are other ways to close out the cancellation to get paid but there isn't one for unaccompanied underaged minors. I would like to get paid for the trip because I figure that the passenger is at fault, not me. They made me travel out to pick up them up when they aren't allowed in the system. They should pay for my time and travel and, hopefully, after a few times paying and not getting a ride, they will stop trying to use Uber which would put everyone at risk.
And that leads me to the other BIG problem. That is by letting them in your car, you put yourself into a libel situation. If there is an accident with a unaccompanied minor in your car, as far as I understand, you are not covered by any insurance. You also could be libel for other legal issues if you knowing did so. To me, this is not worth any amount of a fare much less if it's only about $5-$10.

Here is a little story told to me from a passenger that involved an unaccompanied unaged minor.
I had a passenger whose wife was in an accident with an Uber driver who was transporting a 16 yo kid. The car was totaled and his wife ended up in the hospital with a broken leg. Uber denied insurance coverage because the driver was not complicit with Uber regulations and state laws. The driver's own insurance certainly didn't cover the accident because the policy doesn't cover ridesharing. My passenger told me that he had to hire an attorney and sue Uber. He evidently won and got reimbursed but not without a lot of time and aggravation. A funny aside to this was that the driver tried to sue the passenger because he lost his driving privileges with Uber and felt it was the passenger fault because he sued Uber.

I no longer pick up minors EVER. I had in the past when I didn't know any better but I figured it isn't worth a possible $5-$10 fare that could ruin my life.

And parents don't seem to care. I had the experience where the parents were home and I refused to take their underage kids. They would say things like "I'm glad you told us, we didn't know." Then 2 minutes down the road I get a request from the same parents.
When I get a request from a high school, I call or text to inform them that they must have proof of age or I'm not taking them. It saves me the time of travel.
Elementary schools were out until once it were parents attending a parent-teacher conference. So I do call to see if it's a parent or teacher.

So I just want to inform those that don't know of the risk they assume when they allow an unaccompanied minor into their car. We should know our local laws and Uber regulations and I feel Uber should put more emphasize to make drivers AND passengers aware. They seem to not care. No Surprise?
Hope this helps.
 
Discussion starter · #7 ·
It kind of is the passengers fault. It's the rider's terms of services that requires account holders to be 18 or over, and not to let a minor use their account without being accompanied by the adult.
As a driver, we're not asked to or required to request proof of age.
As far as specific state laws, I've never seen one. Which law are you referring to?
All that being said, Uber is as sleazy as ever with this, and their ugly cousin Lyft follows their master as usual.
I'm terms of James River not paying, it sounds like more of the story was left out by your passenger.
Ask your help desk if you can transport unaccompanied minors in NJ.

Can't vouch for passengers story but cant see a reason for him to make it up.
Do you?
 
Discussion starter · #9 ·
Thats what i try but I'm always surprised that they don't canell right away. Perhaps they need to contact parent or they just don't care, etc. But i need to get back on the road and after driving, generally 8 minutes, I dont like wait any longer.

Drive away and make them cancel. They will very quickly if they want to order another Uber. You get paid and you don't incur another cancelation.

As far as the drivers on here that admit to picking up underage kids even after reading this and knowing the best thing that can happen to you is just getting deactivated I hope you never have to deal with this after being in an accident whether it's your fault or not
Yeah, don't be foolish for a lousy few dollars
 
Discussion starter · #25 ·
Uber doesn't give a crap, and neither should you.
The old saying is...
two wrongs don't make it right.

Do you think that Uber will look here for evidence that you knew in advance that you were in violation of the laws, regulations and company policy if you unfortunately get involved with a case involving something happening to an underaged minor?

Use your head folks!

Something to keep in mind is if you refuse taking the minor for a ride, do you think that you you will get another request soon enough where you aren't putting anyone at risk?

The answer is probably yes and it might be a better fare than some kid just going home.
 
Discussion starter · #37 ·
Laws - as far as I know it is not illegal in any way shape or form for anyone to transport an underage minor from A to B. (exceptions being across state lines for x, etc.). Is your neighbor allowed to bring your daughter to soccer practice?

company policy - Company policy is simply to confirm the pax is the person who ordered the ride. As far as I know, we are not allowed to ask for ID. Uber/Lyft do not want us to know who the actual passenger is. The passenger is allowed to supply us a "code name" (whatever nickname they made up) and then to confirm destination. It is not company policy to request that they prove they are "Mary, Hairy Balls, Big D". As a matter of fact, it is company policy that we only know this pax by their "code name". They do not want us to know their real name nor their contact information. It is Uber/Lyft policy that we simply accept "Mary" (even if a large male identifies themselves as Mary).
It is Uber/Lyft's responsibility to confirm that "Mary" is who he/she says they are, as we cannot and would be fired if we ask for legal proof of identity (assuming we were trained to judge the validity of the documents).

Uber/Lyft insists we do not verify, but trust the highly trained staff in Bangladesh to verify documents and then trust that "Mary" is who she says she/he is when they utter the code (Which is Mary).
If you do not like that, you are fired (or deactivated).

regulations - Really? Uber/Lyft care about "regulations"?

"The old saying is...
two wrongs don't make it right."
I do not thinks its "wrong" to bring a child to school. I do not think its "wrong" to bring a child from school to work. I do not thinks its wrong. Perhaps my moral compass needs readjustment.
From your pictures, if I had a daughter, she wouldn't be getting into your car! Sorry pal but appearances mean things
 
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