They keep referring to the driver as the "rider" and it's pissing me off

"If any of this is true, the implications are enormous, and could further escalate conflicts between drivers and the company. Not to mention that Uber clients won’t be too happy to learn the company has been cheating on them for a while now."


Yea, we just figured that out

 

Every few rides or so I ask riders the timeframe and price Uber quoted them just to see if it matched what uber tell me after the ride. So far it's been right. But like I tell riders we did sign a contract as drivers so technically Uber can charge someone $100 for a ride and only pay us based on the signed contract we have with them.

 

Also not news.

 

Who's the plaintiff?

 

Uber also quotes riders a price and depending on the route we take, they could end up losing money as well. It goes both ways. If we were to get 75% of the fare that everyone on here *****es about, then you would have to take the quickest route or the route uber gives you. I actually like it the way it is because I can take a much longer route for the same amount of time and make much more money. That wouldn't be an option if we got paid 75% of fare. You guys only ***** when it's convenient for you.

 

Uber also quotes riders a price and depending on the route we take, they could end up losing money as well. It goes both ways. If we were to get 75% of the fare that everyone on here *****es about, then you would have to take the quickest route or the route uber gives you. I actually like it the way it is because I can take a much longer route for the same amount of time and make much more money. That wouldn't be an option if we got paid 75% of fare. You guys only ***** when it's convenient for you.

Nate I think your argument might be valid of they ever, ever quoted lower. I've asked countless riders what they paid and it is always much higher. This subject is not some random complaint it is a very valid topic since Uber is finding new ways to reduce our pay (or at least reduce our percentage of the fare).

If there was nothing to complain about this forum wouldn't exist, and if no one complained Nate would dearly miss complaining about people complaining.

 

All of these revelations come at a time when I am desperately looking to say something positive about our benefactor.

 

Uber also quotes riders a price and depending on the route we take, they could end up losing money as well. It goes both ways. If we were to get 75% of the fare that everyone on here *****es about, then you would have to take the quickest route or the route uber gives you. I actually like it the way it is because I can take a much longer route for the same amount of time and make much more money. That wouldn't be an option if we got paid 75% of fare. You guys only ***** when it's convenient for you.

Usually I agree with you however in this instance Uber is wrong. They are increasing their percentage with telling us.

 

Good post hurricane /this is the kind of info drivers need .

 

Nate I think your argument might be valid of they ever, ever quoted lower. I've asked countless riders what they paid and it is always much higher. This subject is not some random complaint it is a very valid topic since Uber is finding new ways to reduce our pay (or at least reduce our percentage of the fare).

If there was nothing to complain about this forum wouldn't exist, and if no one complained Nate would dearly miss complaining about people complaining.

Why on earth would they ever quote lower!?!?!?

If it was your business, would you ever quote a ride lower than what you're going to pay your worker??? NO, you wouldn't. It baffles me that you guys whine about the fact that uber is trying to make money. You act like you're owed something. Sorry, but you aren't. You are owed exactly what you get paid, which is in your agreement with uber. Why the hell would they ever charge less than they are gona pay the driver? That's the stupidest thing I've ever heard

And I love how you throw in "uber is finding new ways to reduce our pay". Uhhhhh no they aren't. Weve been getting paid EXACTLY the same as when I started 8 months ago, and according to some thread from 3 years ago, we are getting paid MORE, albeit only a little more. I just don't understand why you care that uber is trying to make money. Our pay is our pay.

So if you work at Walmart, and all of a sudden they are making 10% more profit a year, do you think your pay is going to increase 10%? No, it's not. Companies make money. They find ways to make money. They need to reduce costs as much as possible and make money. What is wrong with that?

If you were the CEO of uber, you would be trying to find ways to make as much money as possible too. And you know why they need to charge customers a little more to make more money? TO FUND THE BOOSTS AND QUESTS!!! They don't make any money off the boosts and quests. They are giving out free money and all u guys do is complain about the fact that uber is trying to make more money. YOU WOULD DO THE SAME FRIGGEN THING IF YOU WERE THE HEAD OF A COMPANY. Holy crap this is like arguing with a wall

The most ironic thing is how everyone laughs about how much money uber is losing, yet when uber does things to try and make more money, everyone flips out and cries that they're taking advantage of their drivers.

 

Why on earth would they ever quote lower!?!?!?

If it was your business, would you ever quote a ride lower than what you're going to pay your worker??? NO, you wouldn't. It baffles me that you guys whine about the fact that uber is trying to make money. You act like you're owed something. Sorry, but you aren't. You are owed exactly what you get paid, which is in your agreement with uber. Why the hell would they ever charge less than they are gona pay the driver? That's the stupidest thing I've ever heard

And I love how you throw in "uber is finding new ways to reduce our pay". Uhhhhh no they aren't. Weve been getting paid EXACTLY the same as when I started 8 months ago, and according to some thread from 3 years ago, we are getting paid MORE, albeit only a little more. I just don't understand why you care that uber is trying to make money. Our pay is our pay.

So if you work at Walmart, and all of a sudden they are making 10% more profit a year, do you think your pay is going to increase 10%? No, it's not. Companies make money. They find ways to make money. They need to reduce costs as much as possible and make money. What is wrong with that?

If you were the CEO of uber, you would be trying to find ways to make as much money as possible too. And you know why they need to charge customers a little more to make more money? TO FUND THE BOOSTS AND QUESTS!!! They don't make any money off the boosts and quests. They are giving out free money and all u guys do is complain about the fact that uber is trying to make more money. YOU WOULD DO THE SAME FRIGGEN THING IF YOU WERE THE HEAD OF A COMPANY. Holy crap this is like arguing with a wall

Nate, everyone and their mother tries to explain it to you but you're too stubborn to realize that you might be wrong. It's like arguing with a wall because you are not comprehending the basis of our concerns. I'll try once more:

When I signed up to drive for Uber, the agreement was that I would get a certain percentage of the fare. I understood there is a minimal booking fee. It was also understood that if Uber raised or lowered the fare, my pay would also follow suit being a percentage of what they charge.

Now Uber has raised the fare on riders, without giving us the percentage agreed upon. They have de facto lowered our percentage. It was framed as a partnership where we take home 75-80%, but our "partner" is now skimming off the top. This is what we are unhappy about and what we feel is unfair. Please stop trying to silence our valid gripe and allow us to discuss this. If you disagree that's fine, but come on, this seems like a very important subject to some of us.

My comment about them never charging less than the actual fare and always more is in direct response to your illogical claim that Uber takes a risk of under-quoting, and how you imply that it somehow evens out for the driver in the end. I was pointing out that actually they quote high 100% of the time so your line of defense is not valid in this situation.

Also I hope you can stop complaining about people complaining and stop the attacks on people. You are not going to change the behaviour here, so your constant complaints just become repetitive and ineffectual. We are all frustrated by certain things and there are not many people in our daily lives to vent to who will understand the issues, this forum is a useful outlet.

 

I do wish Uber was more transparent.

 

Can we get some screenshots of what people were making before all this crap u guys are whining about? And not JUST the best screenshot you can find. I want to see if there is even really a difference. I'm making over $30/hr this week in 40 hours so far. I'm just curious as to what you guys were pulling in back then, cuz it seems like it HAS to be at least $5/hr more


What have they done that isn't transparent? They had us sign an addendum when it got changed over to mileage/minute pay. They told people if u joined after a certain date you would be on 75%. I just don't understand why it matters that they "skim" off the top. If they weren't skimming off the top, they would be out of business and you people wouldn't even have the oppurtunity to drive for uber.

Not trying to argue with u. Just trying to have a normal conversation. What do u wish they were more transparent about? You want them to come out and tell you that they will be skimming off the top? Does any company in any line of work do that? Does a contracting company sell their machines at cost? Or do they "skin" off the top and make money aka a profit?What haven't they been transparent about? 99% of companies are not anywhere close to fully transparent

 

They say we earn 75% of the fare yet we definitely don't. We probably earn close to 70% of the fare.

 

No we earn 75% of what the $2 pickup, mileage and minute rates add up to. This is a fact.

If you can post the new addendum showing where it says we get 75% of what the rider pays, then I will agree it is incorrect. But until then, there's nothing else to say

 

I hope it's true and they owe us a payout.

 

I'm a company man. I accept the stipulations of my contract with my boss as to the wages I'm paid for the work I do regardless of how the company profits from my labors.

I work for myself so I have no gripes.

 

I'm a company man. I accept the stipulations of my contract with my boss as to the wages I'm paid for the work I do regardless of how the company profits from my labors.

I work for myself so I have no gripes.

Exactly!!!

 

Still Uber is loosing market share. It dosn't make sense to them to increase the price for passengers, that only makes Lyft busier (which it has been).

 

Sure I agree with the contract language, however a judge may see this practice as unethical and rule against Uber here. We all know how many unethical things that Uber has been caught doing and this could be introduced into the hearing.

For me, it is the 25 mile airport rides that I do most days in the morning that highlights the pricing disparity of upfront pricing. Given that it could take 45min-1hour, the upfront pricing exceeds the fare shown to drivers by $10. That is a $10 tip that Uber is not sharing with me is how I view it. Couple that with Uber setting the expectation that riders do not have to tip even though I help load/unload bags and you come to the impression that Uber cares least about their drivers. Take it a step further and consider that an Uber ride costs 60-70% of taxi fare and now how do you feel? Uber has essentially increased fares to riders but not for drivers.

The longer the ride, the bigger the fare difference. How do you ignore or shrug it off? We work in the sharing economy not the "taking economy".

If I do 5 of these airport rides a week, at $10 extra that Uber charges the rider but does not share with me, that is $50, 75% of that is $37.50 that should be shared with me. Over 4 weeks that is $150!!!!

Next time you drop-off at the airport and are waiting in the lot for a pickup, open the rider app and enter in the pickup/dropoff for your last ride. Screenshot it and compare the upfront pricing with the fare shown to you and see for yourself. It might be only $2 or $5 per ride but it all adds up over your week!

 

Here are screenshots of one ride to airport. Rider upfront fare $51.71, driver fare $40.13, Uber pockets an extra $11.58.

 

View attachment 111302 View attachment 111303
Here are screenshots of one ride to airport. Rider upfront fare $51.71, driver fare $40.13, Uber pockets an extra $11.58.

Doesn't the rider fare include the toll and a booking fee? Meaning that there is only a ~$5 difference that Uber pocketed (that you're probably getting back in Boost or quest on a different trip)

 

All the debating aside, I'm just happy I have the opportunity to drive on my own schedule and make more than enough money to cover my bills, regardless of what Uber does or how much they make. If I didn't have Uber, I'd be SOL.

 

Sure I agree with the contract language, however a judge may see this practice as unethical and rule against Uber here. We all know how many unethical things that Uber has been caught doing and this could be introduced into the hearing.

For me, it is the 25 mile airport rides that I do most days in the morning that highlights the pricing disparity of upfront pricing. Given that it could take 45min-1hour, the upfront pricing exceeds the fare shown to drivers by $10. That is a $10 tip that Uber is not sharing with me is how I view it. Couple that with Uber setting the expectation that riders do not have to tip even though I help load/unload bags and you come to the impression that Uber cares least about their drivers. Take it a step further and consider that an Uber ride costs 60-70% of taxi fare and now how do you feel? Uber has essentially increased fares to riders but not for drivers.

The longer the ride, the bigger the fare difference. How do you ignore or shrug it off? We work in the sharing economy not the "taking economy".

If I do 5 of these airport rides a week, at $10 extra that Uber charges the rider but does not share with me, that is $50, 75% of that is $37.50 that should be shared with me. Over 4 weeks that is $150!!!!

Next time you drop-off at the airport and are waiting in the lot for a pickup, open the rider app and enter in the pickup/dropoff for your last ride. Screenshot it and compare the upfront pricing with the fare shown to you and see for yourself. It might be only $2 or $5 per ride but it all adds up over your week!

Judge has no say in any of this due to arbitration clause. Unless you opted out but idk if you could.

 

Sure I agree with the contract language, however a judge may see this practice as unethical and rule against Uber here. We all know how many unethical things that Uber has been caught doing and this could be introduced into the hearing.

For me, it is the 25 mile airport rides that I do most days in the morning that highlights the pricing disparity of upfront pricing. Given that it could take 45min-1hour, the upfront pricing exceeds the fare shown to drivers by $10. That is a $10 tip that Uber is not sharing with me is how I view it. Couple that with Uber setting the expectation that riders do not have to tip even though I help load/unload bags and you come to the impression that Uber cares least about their drivers. Take it a step further and consider that an Uber ride costs 60-70% of taxi fare and now how do you feel? Uber has essentially increased fares to riders but not for drivers.

The longer the ride, the bigger the fare difference. How do you ignore or shrug it off? We work in the sharing economy not the "taking economy".

If I do 5 of these airport rides a week, at $10 extra that Uber charges the rider but does not share with me, that is $50, 75% of that is $37.50 that should be shared with me. Over 4 weeks that is $150!!!!

Next time you drop-off at the airport and are waiting in the lot for a pickup, open the rider app and enter in the pickup/dropoff for your last ride. Screenshot it and compare the upfront pricing with the fare shown to you and see for yourself. It might be only $2 or $5 per ride but it all adds up over your week!

I have never said they don't charge extra, like you are claiming. I said that I know they do and I could care less. They pay me more than enough extra free money in boosts/quests/consecutive ride bonuses that it evens out. Where do u think they get the funding to give us this free money that they don't get a cut of? Or do you only think about the ways that coincide with your argument?

 

Keeping money from one driver to give to another in the form of boosts/quests/ consecutive rides is okay by you as long as you get yours?

Uber's cut of 25-30% should be enough to fund their driver enticements without overcharging riders.

 

Next time you drop-off at the airport and are waiting in the lot for a pickup, open the rider app and enter in the pickup/dropoff for your last ride. Screenshot it and compare the upfront pricing with the fare shown to you and see for yourself. It might be only $2 or $5 per ride but it all adds up over your week!

Not airport but close enough. It was a pool

 

It's deceptive to put a false fare and then take out 25% of it. They should just pay us 93 cents a mile and 15 cents a min without giving the total fare which is false (of course this is before surge/boost).

I don't know why you keep defending them Nate. They are lying to us when they say that we get 75% of the fare (not including the safe rides fee).

And pool is a whole other story.

 

They don't say we get 75% of the fare. They say we get 75% of what our mileage and minutes come out to. How do u not understand this?

Show me where it says we get 75% of the riders fare

 

It's not specifically stated in the contract that the rate is 1.24 a mile and 20 cents a min. However it is advertised on their site at that rate. Advertising a certain rate and charging another is fraud.

 

I seriously don't get it. It is so obvious that Uber would eventually get caught doing sh!t like this. Why even do it then? They would make enough money if they were being legitimate with pricing. Why weather a potential lawsuit that could further damage the companies reputation by being using sleezy tactics as such? I swear Travis K is the biggest turd in the universe. Such a pompous sh!thead. I hope he eventually gets the boot.

 

Uber and honesty ia an oxymoron . I can only imagine what unethical behavior they have not been outed on . On the bright side business seems to have gone back to some sence of normal after a period of uber saturating the market with drivers .

 

Uber also quotes riders a price and depending on the route we take, they could end up losing money as well. It goes both ways. If we were to get 75% of the fare that everyone on here *****es about, then you would have to take the quickest route or the route uber gives you. I actually like it the way it is because I can take a much longer route for the same amount of time and make much more money. That wouldn't be an option if we got paid 75% of fare. You guys only ***** when it's convenient for you.

This argument only holds water if 1. We are given the shorte less expensive route 2. Customers Expect us take the shorter most efficient route...

Uber has realized there is sufficient elasticity in the pricing and instead of increasing the actual fare rewarding both themselves AND the experienced drivers proportionally, ensuring true '5 star' service offering smooth and efficient rides, they're playing with 'booking' fee and 'guarantee fares'
---- and spending money recruiting new drivers due to the subsequent turnover created by the low fares and undermining greed.

Ordinarily this type of greed is result of narrow minded CEO's who are often fired in a public company. Bad press like this will prohibit Uber from going public causing the company to be squeezed out by other competitors.