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pickle_breath

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Discussion starter · #1 ·
So, as you know, I'm a newbie. I have driven 4 days within the past week and half with 24 rides under my belt. On my last day of driving (Monday) my perfect 5 star rating was ruined by a pax who gave me 3 stars. At first there was nothing in the Feedback section of my app. Then yesterday I noticed that my "biggest reported issue" was cleanliness. What I noticed when I got home that day was that somewhere during my 8 hours on the road, someone had tracked in leaves and dirt in the back seat (usually pax sit up front with me, so I didn't think to check the back seat). I drive UberX with a Mazda Grand Touring CX9 with leather seats, it's a nice ride. But I made a mental note to check the backseat more frequently in between trips. I can take a little constructive criticism. No worries.

Then TODAY I get a text from Uber that read:
"Hi, it's Uber! As an effort to help drivers improve, this automated message is to notify you of feedback from your riders in the past week. You received an 'Unprofessional Attire or Dress' complaint. Please go to t.uber.com/unprofessional-attire for details on what this means and next steps!

Uber slapping my wrist already? Additionally, nothing was noted about Unprofessional Attire or Dress on the partner App itself. And then you are going to TEXT ME about it? Are you serious, Uber?

Um, excuse me? I drive UberX and you're requesting POOL. Am I supposed to be wearing my business suit to drive you to your pimp's house or to pick you up from Vons? Additionally, if someone complained about my attire why did I only have one rating under 5 stars? If someone complained about the cleanliness of my car AND my attire wouldn't I have more than one less than stellar rating? Or can the disgruntled pax complain about multiple things all at once? I'm just waiting for another slap on the wrist text that someone didn't appreciate my choice in music, or the fact that I didn't open the door for them in the middle of a busy parking lot.

I am glad I am only doing this for the month of December as I got an offer for a FT job and I start 1/4. I'm essentially getting minimum wage, putting wear and tear on my beautiful car, and getting slapped on the hand via text message because 1 pax out of 24 decided they didn't like what I was wearing.

I have already sent a message to uber support to clarify if the text was correct since, like I said, I don't see it showing on my feedback on the app itself.

I'm actually thinking of ending my December/extra money plan early and throwing in the towel after just 4 days, and I had fun 90% of the time, meeting all the different personalities. But Uber "management" needs to treat their drivers like human beings. I'm not used to performing well, and then getting called out on such pettiness. Suck it, Uber.
 
#2 ·
Don't pay them no mind, nothing new with Uber, don't stress yourself. If you see my email box with Uber's CSR's you would cringe. Take it from someone who has done 3500 plus trips, but no longer drives for this sleazy scum organization. You will soon learn what this shady outfit is all about, in the meantime have fun destroying your car and yourself "stress is a silent killer" for peanuts.
 
Discussion starter · #3 ·
Yeah, I don't think I'm going to do it anymore. They seem shady as F.

On a different note, I realized I posted this is the wrong (ADVICE) section but I couldn't figure out how to move it, so I posted it in the (COMPLAINTS) section where it belongs. Can someone tell me how to get this one deleted? Thanks.
 
#5 ·
After all this trips you are talking so bad of somebody that gives you the opportunity to participate in this platform of disruptive technology and make a decent supplementary income?
So ungrateful person you are
Lol
 
#11 ·
pickle_breath said:
So, as you know, I'm a newbie. I have driven 4 days within the past week and half with 24 rides under my belt. On my last day of driving (Monday) my perfect 5 star rating was ruined by a pax who gave me 3 stars. At first there was nothing in the Feedback section of my app. Then yesterday I noticed that my "biggest reported issue" was cleanliness. What I noticed when I got home that day was that somewhere during my 8 hours on the road, someone had tracked in leaves and dirt in the back seat (usually pax sit up front with me, so I didn't think to check the back seat). I drive UberX with a Mazda Grand Touring CX9 with leather seats, it's a nice ride. But I made a mental note to check the backseat more frequently in between trips. I can take a little constructive criticism. No worries.

Then TODAY I get a text from Uber that read:
"Hi, it's Uber! As an effort to help drivers improve, this automated message is to notify you of feedback from your riders in the past week. You received an 'Unprofessional Attire or Dress' complaint. Please go to t.uber.com/unprofessional-attire for details on what this means and next steps!

Uber slapping my wrist already? Additionally, nothing was noted about Unprofessional Attire or Dress on the partner App itself. And then you are going to TEXT ME about it? Are you serious, Uber?

Um, excuse me? I drive UberX and you're requesting POOL. Am I supposed to be wearing my business suit to drive you to your pimp's house or to pick you up from Vons? Additionally, if someone complained about my attire why did I only have one rating under 5 stars? If someone complained about the cleanliness of my car AND my attire wouldn't I have more than one less than stellar rating? Or can the disgruntled pax complain about multiple things all at once? I'm just waiting for another slap on the wrist text that someone didn't appreciate my choice in music, or the fact that I didn't open the door for them in the middle of a busy parking lot.

I am glad I am only doing this for the month of December as I got an offer for a FT job and I start 1/4. I'm essentially getting minimum wage, putting wear and tear on my beautiful car, and getting slapped on the hand via text message because 1 pax out of 24 decided they didn't like what I was wearing.

I have already sent a message to uber support to clarify if the text was correct since, like I said, I don't see it showing on my feedback on the app itself.

I'm actually thinking of ending my December/extra money plan early and throwing in the towel after just 4 days, and I had fun 90% of the time, meeting all the different personalities. But Uber "management" needs to treat their drivers like human beings. I'm not used to performing well, and then getting called out on such pettiness. Suck it, Uber.
Click to expand...
^^^
Maybe it was your 'pickle breath'.

JK.
 
#12 ·
pickle_breath said:
Yeah, I don't think I'm going to do it anymore. They seem shady as F.

On a different note, I realized I posted this is the wrong (ADVICE) section but I couldn't figure out how to move it, so I posted it in the (COMPLAINTS) section where it belongs. Can someone tell me how to get this one deleted? Thanks.
Click to expand...
^^^
I wouldn't worry about it.
 
Discussion starter · #15 ·
Robertk said:
- I made lots of mistakes my first 20 trips, it gets easier
- CX9 = wrong car for the job
-congrats on the new job!
- Uber works best as a PT gig
- drive nights = nobody can see the occasional leaf
Click to expand...
-I've made many mistakes, mostly with navigation. Bring my attire into this and we've got any issue. There is no mistake about it, I'm not wearing a business suit to make $10/hr.
-Yeah, I know it's not the right car for the job, which is why I only planned on doing it this month while I am not working.
-Thank you!
-Yes, I could never do this full time, and it hardly seems worth it.
-Being a female, I don't feel safe driving nights.

My husband just got activated. He is planning on trading his truck in for a very economical car, and also plans on doing this part time as he has a f/t job. Any recommendations for reasonably priced cars welcome! He won't have much to spend.

Thanks for all the insight everyone. But the one question that I do have is CAN a pax choose more than one thing to complain or have issue with? I only took Uber once, on a friends account, so I don't know how their side of things looks.
 
#16 ·
pickle_breath said:
-I've made many mistakes, mostly with navigation. Bring my attire into this and we've got any issue. There is no mistake about it, I'm not wearing a business suit to make $10/hr.
-Yeah, I know it's not the right car for the job, which is why I only planned on doing it this month while I am not working.
-Thank you!
-Yes, I could never do this full time, and it hardly seems worth it.
-Being a female, I don't feel safe driving nights.

My husband just got activated. He is planning on trading his truck in for a very economical car, and also plans on doing this part time as he has a f/t job. Any recommendations for reasonably priced cars welcome! He won't have much to spend.

Thanks for all the insight everyone. But the one question that I do have is CAN a pax choose more than one thing to complain or have issue with? I only took Uber once, on a friends account, so I don't know how their side of things looks.
Click to expand...
When my current car dies I will be buying a Nissan Versa 2005-2010ish for $2,000-5,000. They are small cars but have a lot more rear legroom than many midsize cars.
 
#20 ·
pickle_breath said:
So, as you know, I'm a newbie. I have driven 4 days within the past week and half with 24 rides under my belt. On my last day of driving (Monday) my perfect 5 star rating was ruined by a pax who gave me 3 stars. At first there was nothing in the Feedback section of my app. Then yesterday I noticed that my "biggest reported issue" was cleanliness. What I noticed when I got home that day was that somewhere during my 8 hours on the road, someone had tracked in leaves and dirt in the back seat (usually pax sit up front with me, so I didn't think to check the back seat). I drive UberX with a Mazda Grand Touring CX9 with leather seats, it's a nice ride. But I made a mental note to check the backseat more frequently in between trips. I can take a little constructive criticism. No worries.

Then TODAY I get a text from Uber that read:
"Hi, it's Uber! As an effort to help drivers improve, this automated message is to notify you of feedback from your riders in the past week. You received an 'Unprofessional Attire or Dress' complaint. Please go to t.uber.com/unprofessional-attire for details on what this means and next steps!

Uber slapping my wrist already? Additionally, nothing was noted about Unprofessional Attire or Dress on the partner App itself. And then you are going to TEXT ME about it? Are you serious, Uber?

Um, excuse me? I drive UberX and you're requesting POOL. Am I supposed to be wearing my business suit to drive you to your pimp's house or to pick you up from Vons? Additionally, if someone complained about my attire why did I only have one rating under 5 stars? If someone complained about the cleanliness of my car AND my attire wouldn't I have more than one less than stellar rating? Or can the disgruntled pax complain about multiple things all at once? I'm just waiting for another slap on the wrist text that someone didn't appreciate my choice in music, or the fact that I didn't open the door for them in the middle of a busy parking lot.

I am glad I am only doing this for the month of December as I got an offer for a FT job and I start 1/4. I'm essentially getting minimum wage, putting wear and tear on my beautiful car, and getting slapped on the hand via text message because 1 pax out of 24 decided they didn't like what I was wearing.

I have already sent a message to uber support to clarify if the text was correct since, like I said, I don't see it showing on my feedback on the app itself.

I'm actually thinking of ending my December/extra money plan early and throwing in the towel after just 4 days, and I had fun 90% of the time, meeting all the different personalities. But Uber "management" needs to treat their drivers like human beings. I'm not used to performing well, and then getting called out on such pettiness. Suck it, Uber.
Click to expand...
 
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pickle_breath
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