[reroka]

Has anyone been able to talk to an Uber supervisor/manager? Or anyone else but the first level support people?
I just took a trip from Charlotte to Huntsville, AL and I didn't know (did you?) that after 4 hours with the same rider the app ends the trip automatically?! So you are to leave the rider(s) stranded hoping that another Uber can pick them up in the middle of the night and continue! I couldn't/wouldn't do that. Oh, and once in Atlanta, where the trip "ended" I couldn't get back Online because I wasn't authorized in Atlanta! So twice now I have asked that a supervisor/manager contact me to discuss this trip. And twice now I have received an email from a first level support person asking me to call the Helpline to discuss the problem(s). ARGH!!!
I guess the "real Uber" is now coming out!

Dm me, I have the ceo's email for lyft and uber. I email them all the time and I get a call back from his executive customer service team.

 

[reroka]

Could you possibly share those emails with me/everybody please?

sorry I just saw this. I did send you a dm with the lyfts CEO and customer service VPS email.
Did not want to post here because if it's not a serious issue and we flood his email they might take that option away.

 

[kaykee1975]

Same for Lyft, I have the emails for both ceos and vps of customer service

How do I get the email addresses for UBER CEO's and Supervisor's, PLEASE AND THANK YOU

 

[204altonlee]

I got mad at Uber support and he locked my account for it. I called back they said my rating of 4.80 was too low. I call back a gain and I’m told that it’s no reason my account should be locked. The next person said I’m not allowed to speak to a supervisor if my account is locked so now I’m out of a job

 

[Wraiththe]

If you tell them you are recording the conversation, they will hang up.

 

[James258]

Pm me I will give u them

Hi can you do the Uber ceo customer service email please

 

[stevenosborn94]

Same for Lyft, I have the emails for both ceos and vps of customer service

I am unable to DM you for some reason. Can you give me the info for Uber please?

 

[jjplatt13]

Pm me I will give u them

Hi. Can you give me the numbers for the ceo's that you mentioned? Would very much appreciate it. Thank you!

 

[charliel777]

Yes.

anytime I have an issue I send a email to ceo and within 24 hours I get a call from the executive customer service team who speaks kick ass English

Can you PLEASE share the email of the Uber CEO - im facing a monster of an issue that their customer service team is making even worse.

 

[lancasterequityinves]

What’s the ceos contact info?

 

[pamela.pauline]

sorry I just saw this. I did send you a dm with the lyfts CEO and customer service VPS email.
Did not want to post here because if it's not a serious issue and we flood his email they might take that option away.

Hi. I'm having trouble with the Uber Supervisors. They keep referring me to this "tip" but yet I don't have that app. I've been trying for 3 weeks. I'm new to the Uber forum, so how do I DM you? Thank you. Pam

 

[Leefbucks]

Yes.

anytime I have an issue I send a email to ceo and within 24 hours I get a call from the executive customer service team who speaks kick ass English

Hello I was deactivated and I would to actually speak to someone that can truly hear my situation can you send me the emails to a ceo

 

[Leefbucks]

Dm me, I have the ceo's email for lyft and uber. I email them all the time and I get a call back from his executive customer service team.

I would like the CEO’s information for Uber my email is Leefbucks@outlook.com

 

[Laurenh638]

Yes.

anytime I have an issue I send a email to ceo and within 24 hours I get a call from the executive customer service team who speaks kick ass English

Please I need email and I can’t message you

 

[M.Z.]

Pm me I will give u them

Hi
I’ve been having a horrible time getting help from Uber regarding fraud. Would you mind sharing the email with me please? Thank you

 

[M.Z.]

Dm me, I have the ceo's email for lyft and uber. I email them all the time and I get a call back from his executive customer service team.

How do you even dm on here? Help please

 

[M.Z.]

Pm me I will give u them

Would you please share your email for the ceo with me please. I would really appreciate it. m.zaun@icloud.com

 

[Jennaly_83]

Same for Lyft, I have the emails for both ceos and vps of customer service

Hello. Im having problems with uber do you think I could have the email for the people. I keep getting hung up on over the customer service peoples number. Thank you

 

[Syenna26]

Dm me, I have the ceo's email for lyft and uber. I email them all the time and I get a call back from his executive customer service team.

Can you send it to me? Can’t figure out how to DM on here

 

[1313michaelmyers]

Has anyone been able to talk to an Uber supervisor/manager? Or anyone else but the first level support people?
I just took a trip from Charlotte to Huntsville, AL and I didn't know (did you?) that after 4 hours with the same rider the app ends the trip automatically?! So you are to leave the rider(s) stranded hoping that another Uber can pick them up in the middle of the night and continue! I couldn't/wouldn't do that. Oh, and once in Atlanta, where the trip "ended" I couldn't get back Online because I wasn't authorized in Atlanta! So twice now I have asked that a supervisor/manager contact me to discuss this trip. And twice now I have received an email from a first level support person asking me to call the Helpline to discuss the problem(s). ARGH!!!
I guess the "real Uber" is now coming out!

I struggle with Uber support they all simply send you to another support member a little game they play when they can't or won't answer your question. Most of support are incompetent in their jobs. I always have them for fear of reporting them cut you off. A real problem. There has to be a number for contact of a real manager instead of these support hacks.