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Newbie Driver Rating 4.42... should I worry?

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5.8K views 50 replies 23 participants last post by  dnlbaboof  
#1 ·
I have only 20 lifetime trips, 14 rated, and 11 were 5 stars. I know 2 of the lower rated were yesterday but my rating was still a perfect 5 today. When I checked it now, I had another non 5 rating, and it's a total 4.42 now. Is there a way for me to see the individual ratings? I can't seem do that kind of thing in the app. Just want to know what the actual ratings were. Simple math tells me the 3 low ratings equaled 7 together.

I'm just worried that I'm starting off on the wrong foot. Is this kind of average normal for so few trips? Thanks in advance for all advice :)
 
#4 ·
Thanks for the replies, guys :) I'll keep an eye out for opportunities to get better ratings and will continue to read this forum. I'm also watching videos and what not. This isn't a full time gig for me as I have another job, but I do need to supplement my income. Still if worse came to worse, I could survive without this job, if it became difficult.
 
#5 ·
The one thing I'd be concerned about is that you definitely had two and possibly three of those trips rated 3 or lower which is 10% of your total and that's a lot. Small sample size for sure and you're in no risk of deactivation for now but you might want to try and remember which ones they were and adjust accordingly. However with only 20 trips your rating will go up very quickly so I wouldn't worry too much about it.
 
#7 ·
I'm planning on doing Thursdays and Fridays anywhere between 8am and before dark. This past week was a fluke because of my schedule with my main job which sort of forced me to work Saturday so I could make some money this week. I worked 10 am to 7pm yesterday and apparently there was an annual rodeo in the next town over and I didn't realize. I had drunk people at noon lol. I'm hoping I don't run into that too much on a weekday lol. I can see why being intoxicated and the aftermath that follows would impair someone's judgement. I just wish more riders knew that even a 4 isn't considered a decent rating in Uber world lol.
 
#8 ·
Drunk people use Uber. I use Uber when I think I am going to be drinking.
Get used to the idea a considerable amount of your pax will be drinking alcohol.

The trick is to know who to let into the car.

If they don't know their driver's name I don't let them in.
If they don't know their name, I don't let them in.
If they need to lean on a person or a post.... well you get the point.
 
#9 ·
Like everything else in life driving for uber gets easier the more you do it. Till then work on your charming skills. Pax tend to be more forgiving for mistakes if you are a charming person. Don't go overboard with it cause it can be annoying.

If you don't mind, do you know why some pax rated you lower than 4 stars?
 
#10 ·
Like everything else in life driving for uber gets easier the more you do it. Till then work on your charming skills. Pax tend to be more forgiving for mistakes if you are a charming person. Don't go overboard with it cause it can be annoying.

If you don't mind, do you know why some pax rated you lower than 4 stars?
Uber.... dancing on a razor blade for pennies per mile.

Should be the new motto.
 
#13 ·
If you don't mind, do you know why some pax rated you lower than 4 stars?
I think it was maybe due to navigation issues. I had one or two where I was having trouble through a town over from here that I thought I was familiar but I guess I wasn't lol. I let them know that I was new to this and I apologized for the confusion. They seemed nice about it but I can see where they might have thought they were still being nice giving me a 4 lol. Most everybody seemed nice and nobody was like THAT wasted.
 
#14 · (Edited)
I recommend before you set off to take a second and scroll through to the map and get a general direction of your destination, that way even if you take the wrong turn or exist you know what general direction you should be heading. I also recommend you stick to the nav direction turn by turn, because sometimes you might think you know the area and get stuck in one way streets or dead-ends. Lastly, if are close to you destination and took the wrong exit, apologize and end the trip after you exit. Just tell them you made a mistake and won't be charging them from there on out. This might not be advisable by uber but you got to make some sacrifices to get yourself out of the lower end of ratings.
 
#22 ·
Typical newbie drivers, more worried about the ratings than the dirt cheap rates they are driving for, Uber surely knows how to manipulate. With time, eventually they snap out of this haze they are under, for some it's sooner, for others it takes a bit more time. It's been the same story on this forum for years, rinse and repeat. .
 
#23 ·
As others have stated there is a lot of good advice in this forum. In addition as time goes on you'll learn some tricks.

One trick I learned here, is to end the trip just early enough where my screen is able to flip to the PAX rating screen. I then select a 5 star, which is then clearly visible to the PAX.....but I don't submit. After they are out of view I change it to whatever I believe is warranted and then submit. The hard part is timing.... ending the trip not to early and not to late such that they are already out of the car before they can see the 5 stars. Occasionally I'll throw in a "5 stars for a 5 star passenger". I don't know if actually works but I think it does.....

Early on I had a few situation where I thought all the passengers where in the vehicle but turns out they weren't. I now throw out "everyone ready" which gives the PAX the opportunity to say yes or no. I once stated "is it just you" which the PAX took offense too.... This is when I switched to the everyone ready or You all set. anyway, my point is to think about where you may have went wrong, adapt, learn from your mistakes and ratings will improve.
 
#26 ·
As others have stated there is a lot of good advice in this forum. In addition as time goes on you'll learn some tricks.

One trick I learned here, is to end the trip just early enough where my screen is able to flip to the PAX rating screen. I then select a 5 star, which is then clearly visible to the PAX.....but I don't submit. After they are out of view I change it to whatever I believe is warranted and then submit. The hard part is timing.... ending the trip not to early and not to late such that they are already out of the car before they can see the 5 stars. Occasionally I'll throw in a "5 stars for a 5 star passenger". I don't know if actually works but I think it does.....

Early on I had a few situation where I thought all the passengers where in the vehicle but turns out they weren't. I now throw out "everyone ready" which gives the PAX the opportunity to say yes or no. I once stated "is it just you" which the PAX took offense too.... This is when I switched to the everyone ready or You all set. anyway, my point is to think about where you may have went wrong, adapt, learn from your mistakes and ratings will improve.
Good advice.

What I say is "Let me know when everyone is in and has their seatbelt fastened."
That works pretty good for me.
 
#32 ·
I would also suggest wearing a bluetooth as well, that way your passengers do not hear the navigation and you hear it very clearly and really don't have to pay much attention to your phone at all. A wired one would be fine too but I have never heard of a bluetooth that was heavy that you couldn't wear. Anyways good luck and remember uncle uber doesn't control you, they just play you to take every nickel they can get from you.
 
#35 ·
As far as using bluetooth, I was told it affects the Uber app. Is that true? I hope not because I'd like to use it again. I stream music better that way. The radio stations here suck. And also answering a pax call or making a call,if necessary would be much easier.

As far as using a route they would like, I've been employing this tactic now. It does work better.

As far as pool, thankfully it's not available in my area :)
 
#42 ·
Oh and my rating has gone up again :) 4.67... all the advice is helping :)
SLOW DOWN. Don't get your rating too high, you don't want the passengers to get there expectations up. Remember you driving people around for .75 cents a mile. you are one level above a homeless guy with a will work for food sign.

And don't worry about your rating I got picked up by a driver with 4.3 rating and crazier than hell. they don't care

Every trip you should be running a stop sign, slamming the brakes, and honking and yelling at another car. If there is not another car on the road. roll down you window and yell at GOD for making you a Uber driver.

Have a Blessed DAY !!!