My son was in an Uber before Xmas and left his airbuds - yikes, an expensive item to leave...
He contacted Uber and the driver and it was acknowledged the driver found them by both the driver and Uber - documented by email to my son. My son has been trying to contact the driver to get back, and now the driver picks up and hangs up. Uber now is sending my son a generic email saying that lost items may not be found, etc.
Is there a number for riders, not routed overseas with canned answers, to help resolve this? Any other suggestions (other than not forgetting items in cars and an expensive lesson learned, which is a given)? I guess he could go to a Hub, but he lives in in the burbs, and why should he have to do that? I've had two items left in my car, and I got them back to owner right away, and collected my $15. My son was willing to pay a reward to return and pay the $15. I guess my son could go to the cops now and fill out a report, but again, why should he have to go to those lengths? What the heck is the matter with people?
Any suggestions would be appreciated.
He contacted Uber and the driver and it was acknowledged the driver found them by both the driver and Uber - documented by email to my son. My son has been trying to contact the driver to get back, and now the driver picks up and hangs up. Uber now is sending my son a generic email saying that lost items may not be found, etc.
Is there a number for riders, not routed overseas with canned answers, to help resolve this? Any other suggestions (other than not forgetting items in cars and an expensive lesson learned, which is a given)? I guess he could go to a Hub, but he lives in in the burbs, and why should he have to do that? I've had two items left in my car, and I got them back to owner right away, and collected my $15. My son was willing to pay a reward to return and pay the $15. I guess my son could go to the cops now and fill out a report, but again, why should he have to go to those lengths? What the heck is the matter with people?
Any suggestions would be appreciated.