[Casandria]

We have already decided that we will stop driving once the guarantees are gone. It's barely worth it with them, but it's definitely not worth it without them. Plan to still drive for Lyft, but will be saying goodbye to Uber. Haven't gotten an email yet here on an end date so should be interesting to see if it ends up being the same as DFW.

 

[Casandria]

I drove an early morninG guarantee for the first time today. Houston 6-9 am. At 4:30 - 6am it was surging a lot. I had caught an airport ride before 6 and wasn't there. Right at 6 as I was coming back from the airport all surging stopped like magic. Was some after that but pretty sporadic.

Anyway my point is maybe when the guarantees are not in place drivers who know where to go and hustle might do better and there will be more surges as many folks are just working the guarantees now and won't be on the road consistently at those times.

Our guarantees aren't that specific. They're $12/hr except for Friday and Saturday from 5pm-3am when they go to $18/hr. I really think a lot of drivers dropped out after the first week of lower rates when they saw that the guarantees aren't really what they seem to be because in reality it's $9.6/hr and $14.40/hr. We've been having colors and surges all over town since last Thursday that we never had before and a lot less cars on the rider app. I saw a sign on a Mexican food restaurant for counter and kitchen staff at $9/hr, it really is pathetic.

 

[Casandria]

We'll see if the drivers who said they would stop driving once the guarantee ends will put their money where their mouth is.

Speaking for us personally, we won't have a choice. With the rate cuts, it costs to drive without the guarantees.

 

[Casandria]

It's an interesting theory, but the loss of cars on the rider app has me wondering if people didn't bail out. I had several pax make the comment that there weren't any drivers. Obviously, there are, but they had been used to getting one in less than 5 minutes as opposed to 10-15. The app was all jacked up this weekend and I missed several pings as well as not being able to end trips without rebooting my phone 10 times. My guarantees haven't been higher than my fares, but I did email them about the fact that I should have made more had their app been working. It wasn't even that busy of a weekend. The weekend before was much crazier and I didn't have any issues at all with the app. I'm only expecting a canned response back with some drivel about working hard to improve it, blah, blah blah.