I know this is a problem for Optimus Uber...
I needed a ride from LAX Terminal 1 to Hollywood on Saturday night at 10:00 pm. I logged into Uber to request a ride. Unlike most riders, I will examine the route Uber uses to charge me.
Guess the route Uber wanted to go and was charging me for? 105 to 110 to 101 and exit at Hollywood (26 miles).
The route every cab driver ever took for the 40 plus years I have lived in Los Angeles always started Airport to La Tiera to La Cienega. (Now the Fairfax or cross over at Stocker to La Brea varies.) This route is only 13 miles, but according to Google Maps 5 minutes slower.
But here is the issue...
My way is $11.00 cheaper. The driver gets paid off of the $23.00 route ($18.40 or $17.25), but I am charged $34.00. Uber is the only one who wins. Since I did not want to deal with Uber's nonsense, I took Lyft. I Paid $24.00 and gave the driver a $5.00 cash tip.
Uber needs to get its act together with stated pricing. Optimus Uber ran the risk of loosing a regular customer and Uber lost one of its own drivers to the competition.
Uber also does this from my Office in Torrance. But the freeway route is not only 7 miles longer, it is 20 minutes slower.
I needed a ride from LAX Terminal 1 to Hollywood on Saturday night at 10:00 pm. I logged into Uber to request a ride. Unlike most riders, I will examine the route Uber uses to charge me.
Guess the route Uber wanted to go and was charging me for? 105 to 110 to 101 and exit at Hollywood (26 miles).
The route every cab driver ever took for the 40 plus years I have lived in Los Angeles always started Airport to La Tiera to La Cienega. (Now the Fairfax or cross over at Stocker to La Brea varies.) This route is only 13 miles, but according to Google Maps 5 minutes slower.
But here is the issue...
My way is $11.00 cheaper. The driver gets paid off of the $23.00 route ($18.40 or $17.25), but I am charged $34.00. Uber is the only one who wins. Since I did not want to deal with Uber's nonsense, I took Lyft. I Paid $24.00 and gave the driver a $5.00 cash tip.
Uber needs to get its act together with stated pricing. Optimus Uber ran the risk of loosing a regular customer and Uber lost one of its own drivers to the competition.
Uber also does this from my Office in Torrance. But the freeway route is not only 7 miles longer, it is 20 minutes slower.