On returning items to Passengers the app clearly states Uber Driver to receive $20 AUD upon confirming return of lost item to passenger.
However Uber phone support (Diamond) as well as written support on the App advises it depends on the passenger agreeing to pay the $20 and on the ability of the passenger to respond within 48hrs.
Total divergence b/n policy written on app and policy carried out by phone support and online uber support!!!
Anyone experienced similar?
However Uber phone support (Diamond) as well as written support on the App advises it depends on the passenger agreeing to pay the $20 and on the ability of the passenger to respond within 48hrs.
Total divergence b/n policy written on app and policy carried out by phone support and online uber support!!!
Anyone experienced similar?
