Uber is now coercing drivers to accept shared rides

GL01 · 2025-09-27T12:51:14-0400

Uber has just announced that " Uber Share" will be shown to drivers under the Uber X label. Noting that no driver wants to accept shared rides, Uber has decided to force them to do so by hiding these rides under the Uber X name.
What are the legal implications of this practice by Uber?
Doesn't the Attorney General's agreement require Uber to provide drivers with information about the pickup and destination of each trip in its Upfront information so that the driver can make an informed decision about whether to accept or decline it?
The second ride and following legs to the shared rides are automatically added without any information about the destination and without the driver being able to decline them.
Isn't this a violation of the Attorney General's agreement?

Bostonium · 2025-09-27T15:22:52-0400

Yes, this is a violation of the MA Agreement — the destination must be provided upfront.

File a complaint with MA AG.
LINK: COMPLAIN AG

Complain for multiple reasons in as many categories as possible.

You need to provide evidence; video and screen caps are needed, most likely.

My last complaint with the AG went over poorly. They advised me to pursue it "through a private lawsuit".

Atom guy · 2025-09-28T08:28:17-0400

Accept the Shared ride, then immediately stop accepting trip requests so the app can't add the second (or 3rd!!) passenger. Some drivers have gotten nasty messages from Uber for doing this, but I've been doing it for years and Uber has never complained. The only time I take a second passenger is if Uber sends me 2 passengers in the first trip offer and I can see where the final stop is.

GL01 · 2025-09-28T09:34:12-0400

Also got the same warning messages after stopping trip requests after accepting shared rides. I decided to stay away from shared rides altogether.

Bostonium · 2025-09-28T11:18:54-0400

Everyone, text support and complain that Share rides violate the MA Agreement as a preemptive action.
Support will struggle to understand. It doesn't matter. Just the act of complaining helps.

Bostonium · 2025-09-29T15:33:24-0400

No retaliation, no penalty, just empty threats about community standards.

From Uber's website:

shank7256 · 2025-09-30T14:51:24-0400

This is not the same as accepting the 1st leg of a shared ride and then using the "last ride" option to block additional share riders to join that trip.

bethswannns · 2025-09-30T10:19:34-0400

the fare of an uberx share trip is about 15% lower compared to a normal uberx trip. each uberx share leg you added, you are underpay by 15% (about several dollars). imagine after completing your 4th leg, you are missing out on 12-15 usd at least.

Bostonium · 2025-09-30T15:13:27-0400

You don't "accept" a forced trip. It appears without consent.
You can cancel a forced trip — that I do.
Turning on last ride is the best way, but it does not account for trips that begin with two rides. It happens.

shank7256 · 2025-09-30T16:40:34-0400

Bostonium said:
You don't "accept" a forced trip. It appears without consent.
You can cancel a forced trip — that I do.
Turning on last ride is the best way, but it does not account for trips that begin with two rides. It happens.

SO then you don't accept the share requests that show 2 trips from the beginning. Are you getting that many of them where this would drastically change your overall earnings?

Uber is now coercing drivers to accept shared rides

Our Vendors

Top Contributors this Month

Recommended Communities