[Jimmy Bernat]

Why would any one want to do UberEats over Doordash, Postamates, Grubhub or BiteSquad (or any other delivery service )

Delivery with no tips is ridiculous

I've ordered UberEats a couple times (both my wife and I got $20 + Free Delivery Coupons) and I do gotta say that it's faster then any restaurant doing their own delivery . We got both of our orders in well under 20 minutes . The thing that pissed me off is that the driver has no ability to receive a tip and they basically only get what a fare would be from the restaurant to my house . I don't know why I thought this but I honestly thought UberEats would have in app tipping , the first time I ordered I asked the guy can I tip in app , when he said no I ran down to my car and grabbed him a $5 from my cash tips. The second time since are order was basically free I gave the guy a $10 and he just about freaked out lol

My first post mates order had $10 off and Free Delivery we ordered from a restaurant that is about 8 miles away during a surge. The delivery fee was $40 so he would have gotten $32 off our order . I then hooked him up with a $10 in the app

Our First Door Dash delivery again free delivery . Fee would have been $10 so the guy made $8 plus another $5 in the app

I would sign up for Postmates or DoorDash if you're even thinking about doing food delivery . The positives are mid day 11am-1pm when it's dead food delivery is busy . Weekend nights you still get a delivery surge and you don't have to worry about someone puking in your car , and drunk people usually tip pretty good when you bring them there munchies .

Uber eats is a awful for the driver. I'll still use it since they send me all sorts of coupons but I always tip because I"m not a horrible person . I'm not a very nice person but I'm not horrible haha

 

[dolllarchaser]

I am not on Uber Eats at all, only UberXL and UberSELECT. I got a ride request the other day for XL, pickup location was a restaurant called "The Flying Biscuit" which is pretty popular here in Atlanta. I arrived at the location and got a text saying "I've ordered and paid for food from Flying Biscuit. Can you pick it up and bring it to me at final destination please? Thanks!"
I texted back that I am not Uber Eats and I cannot do that. She called to plead, saying "but I'll tip and everything! UberEats would take too long." I said that I am not a food delivery service, and she said "okay, can you cancel then? Thanks."
I cancelled and immediately the same request came in. I ignored and went offline till I got far enough away so that her request could go to someone else. I hope everyone said no to her.

Sounds like she was trying to work the system and avoid the $4 delivery that UberEats charges. If you are on XL or Select, you are being paid MORE than UberEats drivers as they are basically paid X rates masked as higher $/mile with no pay for time.

 

[charmer37]

Uber eats is a pain in the inner city. It's great in the suburbs. Parking is never a problem and most restaurants are within 5 miles. I can do 4 fares an hour and sometimes I get multiple orders at the same time.

You had one bad experience. Look at the miles driven and then the payout. You drove 2.8 and made $7.76. That's much better than X.

In the suburbs you will drive up to 14 miles on delivery fares. I only get tips about 25% of the time. That's my biggest complaint. But no one in my car asking for water and aux cords. Nice and quiet.

Ubereats is good in my city when I have a nice boost fare and I catch a few 2.5-2.9 surges, I don't have any complaints doing Ubereats.

 

[charmer37]

Uber eats is a pain in the inner city. It's great in the suburbs. Parking is never a problem and most restaurants are within 5 miles. I can do 4 fares an hour and sometimes I get multiple orders at the same time.

You had one bad experience. Look at the miles driven and then the payout. You drove 2.8 and made $7.76. That's much better than X.

In the suburbs you will drive up to 14 miles on delivery fares. I only get tips about 25% of the time. That's my biggest complaint. But no one in my car asking for water and aux cords. Nice and quiet.

No tips is my only issue with Ubereats but if it's busy and you have a good boost or surge, You can make decent money.

 

[Uberberber]

Uber eats is a pain in the inner city. It's great in the suburbs. Parking is never a problem and most restaurants are within 5 miles. I can do 4 fares an hour and sometimes I get multiple orders at the same time.

You had one bad experience. Look at the miles driven and then the payout. You drove 2.8 and made $7.76. That's much better than X.

In the suburbs you will drive up to 14 miles on delivery fares. I only get tips about 25% of the time. That's my biggest complaint. But no one in my car asking for water and aux cords. Nice and quiet.

Uber Eats is never Great NOWHERE bcs a**hole uber discourages TIPS ,, they are going to change the norms for tipping and cost us a lot of $ . that why i decided to stop doing it and look for other alternatives (Grubhub, ...) .F uber** eats , ive done more than 30 deliveries , im super nice and i keep customer in the loop throughout the whole food delivery process and yet no even ons have had a tip . I dont blame the Customers they are just doing what uber is telling them .

 

[dolllarchaser]

Uber Eats is never Great NOWHERE bcs a**hole uber discourages TIPS ,, they are going to change the norms for tipping and cost us a lot of $ . that why i decided to stop doing it and look for other alternatives (Grubhub, ...) .F uber** eats , ive done more than 30 deliveries , im super nice and i keep customer in the loop throughout the whole food delivery process and yet no even ons have had a tip . I dont blame the Customers they are just doing what uber is telling them .

Just create a business card that you can insert into their food bag asking for a tip via Bravo, Thanks, Venmo, etc. If they don't tip, so be it, you've lost the cost of the business card. If they tip, you'll have money to order more cards.

 

[andaas]

There's nothing wrong with a "no tipping" system, however, worker pay needs to compensate for the change. The fact I see the average pay per order on UEats is under $6, that is simply too low. It needs to be $8-10, period.

 

[charmer37]

There's nothing wrong with a "no tipping" system, however, worker pay needs to compensate for the change. The fact I see the average pay per order on UEats is under $6, that is simply too low. It needs to be $8-10, period.

I completely agree.

 

[dnlbaboof]

I there any way to have an Uber eats only account, would it be Be possible to use a car older than 15 years

 

[charmer37]

Uber eats is a pain in the inner city. It's great in the suburbs. Parking is never a problem and most restaurants are within 5 miles. I can do 4 fares an hour and sometimes I get multiple orders at the same time.

You had one bad experience. Look at the miles driven and then the payout. You drove 2.8 and made $7.76. That's much better than X.

In the suburbs you will drive up to 14 miles on delivery fares. I only get tips about 25% of the time. That's my biggest complaint. But no one in my car asking for water and aux cords. Nice and quiet.

I say to people in my market, Pick your poison, Uber x or Ubereats? Ubereats in my market pays more per mile than Uber x...You can get some good fares doing deliveries and my car never smell like food, The no tipping slogan sucks but I still get tips when I work for Ubereats.

 

[charmer37]

Uber Eats is never Great NOWHERE bcs a**hole uber discourages TIPS ,, they are going to change the norms for tipping and cost us a lot of $ . that why i decided to stop doing it and look for other alternatives (Grubhub, ...) .F uber** eats , ive done more than 30 deliveries , im super nice and i keep customer in the loop throughout the whole food delivery process and yet no even ons have had a tip . I dont blame the Customers they are just doing what uber is telling them .

I do Ubereats and grubhub together and I would deliver grubhub first and Ubereats last if I have two deliveries at the same time.

 

[Jbstevens88]

I have been doing UberEats for about a month now. I have completed over 100 deliveries. This is what I have learned and usually average about $14.00/hr.

My gripes first
1. I hate Apartments. It is a maze of buildings and 9 times out of 10, they don't give you the gate code. Is the apartment on the right side or left side of the building? Up 3 flights of stairs, nope it is on the other side. Ugh…

2. People using the "current location" as their address to place their order. This sometimes gives me the incorrect house #. I had one guy do this for an apartment. Really? You think GPS is going to know what apartment # you are in.

3. People not having their house numbers visible or contrasting color. Either a light is not on, or it is hidden by a tree/vehicle or something else. Gold house #'s against a white or cream colored house at night it NOT visible. If I cannot see your house #, how am I supposed to know it is your house.

4. Waiting for food. Do not send a ping to get the food when I have to wait for it. I don't mind waiting <3 minutes. Anything over that, I get annoyed.

5. Curbside request: If you want curbside, please be outside when I get there. If you are not outside, I am ringing your doorbell. My time is important.

6. Not getting a tip&#8230;Everyone says this. I did refuse a tip at a fire station. I would not feel good about taking money from a first responder. I thanked him for what he did for the community instead.

Helpful Tips:
1. Learn restaurant locations. I use the food ordering app to figure out which restaurants participate. You would think the Uberapp would show this but I guess that is asking to much.

2. Carry two insulated bags. You may get 2 orders. One for each bag. Bought one at Walmart for $1.00 and the ubereats bag was free.

3. Buy a spotlight. At night, I use a spotlight creeping down the neighborhood streets looking for house #'s or apartment building #'s. This has been a huge help. See #3 above about house #s not being visible.

4. Look at the delivery address and figure out where it is going before starting out. Is it an apt? Did they include the gate code ? Ask ahead of time, before you get there.

5. Camp out in the parking lot of the busiest restaurant. I have one restaurant that people from 8+ miles away order from. This is where I make most of my money. I park out front and wait for the pings. Some of the Indian restaurants, people are generally <5 miles away. Waste of my time for those but will do them if I get a ping.

6. If things are slow at the camp out spot. I move to other locations to increase my odds of getting a ping. I dont just drive around. That is wasting gas.

7. Make friends with the restaurant staff. Free food and drinks all the time.

 

[VegasR]

There's nothing wrong with a "no tipping" system, however, worker pay needs to compensate for the change. The fact I see the average pay per order on UEats is under $6, that is simply too low. It needs to be $8-10, period.

Disagree strongly. Tipping jobs are always better than similar jobs without tips. Most average people will be happy to pay you fairly. A corporation will almost always pay as little as possible.

Uber is a prime example.

 

[andaas]

Disagree strongly. Tipping jobs are always better than similar jobs without tips. Most average people will be happy to pay you fairly. A corporation will almost always pay as little as possible.

Uber is a prime example.

Ok, so seeing that you are identifying as a "Lyft" driver, would you say that you earn more *today* with Lyft's current fare structure plus in-app tips; or earned more when Uber first launched in Vegas with no in-app tips?

I'd put money on earning more (and more consistently) with rates at $1.85/mile than the current $0.90/mile "with tips".

 

[VegasR]

I wasn't doing Uber back then

Now, uber pays the least per ride partly because tipping is discouraged.

Today, you clearly make more per ride with lyft. Partly, because tipping is seen as a nice extra, rather than discouraged.

Now, and certainly before rideshare, you made still more driving a cab. Because tipping is customary. See the pattern?

The decline in rates can't just be dismissed. That's the point. With a handful of exceptions, like Costco or InNOut, corporations do not pay more than the absolute minimum they can get away with. They'll spend millions on politicians hoping to lower labor costs via NAFTA, visa regulations, etc. etc. They aren't going to turn around and pay you a nice wage just because.

A regular person, looking you in the eye, and deciding what to pay you for your services will most often decide to pay you a living wage. They'll sometimes decide to be extra generous, just to make you and themselves feel good. Occasionally, some psycho will stiff you. Overall, this is a much better proposition.

Jobs where you make tips are almost all decent jobs. They are almost always better than their non-tipping equivalents.

Average cabbie/average uber ant.
Bartender/Jamba Juice worker.
Cocktail waitress/clerk in a store.
Valet parker/ warehouse worker.
Casio Dealer/almost any other semi-skilled job.
Waiter/worker in a fast food or self-service place.

This whole anti-tipping thing is about destroying a lot of the remaining jobs where working class people make good money. You'll never see a job become better when tips are removed. There's no clearer illustration of this than Uber, which now pays many people less than minimum wage. That's the goal.

 

[andaas]

Right, but that doesn't change the point: If the pay structure is FAIR, then tipping is not needed.

If the waiter/waitress was paid $20/hour - they would manage without tips.
If the bartender was paid $25/hour...
If the valet earned $18/hour...

Every job has a fair starting wage for the skill/training involved that can live comfortably WITHOUT tips.

Don't get me wrong, I am not anti-tip. I am simply stating that when a company like Uber discourages tipping, that employee pay needs to be adjusted to compensate. Uber is, by far, the worst anti-tip company, as they pay drivers the lowest wages possible.

 

[adkqnyc]

Why are people complaining about driving for UberEats??? No one is forcing us to work for them. We chose to sign up and drive. We shouldn't rely on tips this day and age, Uber is all about cashless technology. Why tip if it's our job to deliver food to the customer. I understand if the customer contacts the driver while on the way to them and asks to make an extra stop to pick up (lets just say soda or bag of chips) then tipping is expected because you went out of your way.

 

[andaas]

Why are people complaining about driving for UberEats??? No one is forcing us to work for them. We chose to sign up and drive. We shouldn't rely on tips this day and age, Uber is all about cashless technology. Why tip if it's our job to deliver food to the customer. I understand if the customer contacts the driver while on the way to them and asks to make an extra stop to pick up (lets just say soda or bag of chips) then tipping is expected because you went out of your way.

If you feel you are fairly compensated for your time and mileage without tips, then great. Perhaps UberEATS is structured properly in your market, but don't assume that it works that way everywhere.

Keep in mind that if your compensation is adjusted by "Boost" or "Guarantee" pay, that the base pay would likely be falling below fair compensation. When the ax drops (and it will), and driver subsidies are reduced/removed... you may change your thinking and feel like tips would be a necessary evil.

 

[Sethhh]

hi guys,
Don't know if my questions fits here but I started as UberEATS driver a month ago in Los Angeles. A long time driver said that I don't get surge pay because I'm need to be signed up with UberX as well.

And just this morning uber activated my UberX account... strange?

***so how do I go about only doing deliveries with UberEATS and not UberX dealing with pax?***

Please any tips would help.

 

[andaas]

***so how do I go about only doing deliveries with UberEATS and not UberX dealing with pax?***

I don't drive for UberEATS, however, one solution would be:

When you receive an UberX request: DECLINE.

When you receive UberEATS requests: ACCEPT.