Curious to hear what some of your responses would be to this question.
A few things for sure I would change about uber....
Keep in mind I'm not a driver...yet.
-I think uber...and lyft...have got the paradigm all wrong. They should use a "negotiation system" rate between driver and passenger. Some type of software that allows drivers and passengers to work out a negotiated rate of travel from point A to point B. Makes the driver a truer independent contractor and gives power to both driver and passenger for a rate.
They will more than likely align to free market prices, which should be the basis anyway, not uber's computers, analysts, and executives. Instead of having a $1.10 a mile which is currently the rate for UberX in Vegas...have a ? mark for mileage rate. Have the base fee and minute charge stagnant (not negotiable).
SO...For example, I'm at McCarran Airport in Vegas needing a 5 mile ride to X destination. I send out a ping with pick up and drop off info, giving a computed mileage and a suggested price per mile trip section. I type in, say, $1 per mile, and it sends off to the nearest driver. He/She gets the ping, see the information, and has three options...Accept/Deny/Counter. Let's say the driver replies Counter, with $2 a mile back to the passenger. Passenger gets the reply and can either Accept/Deny/Counter. Let's say passenger counters with $1.50 a mile. Driver gets it back, say driver accepts, and that is the rate of the trip. This is how it should of been done imo.
Remember, higher the rate, more money that both driver and uber makes. However, passenger suddenly gets power too in the rates. It's a quid pro quo system. The trick will be to have some sort of penalty of passengers who constantly deny and shop around for the cheapest fare (I'm sure there is a way to limit this, such as a maximum of three uber requests), and drivers who only will take high rate limits and deny too many passengers (I'm sure a way to limit this as well).
Why be stuck in old way thinking of doing taxi services? In the beginning Uber/Lyft was great of thinking out of the box, why stop now?
-I'd like to reward bonuses for drivers who go above and beyond, reward and incentive passengers to use uber multiple times. Perhaps do 10 rides get a $15 comp for the next ride sort of thing.
-I'd do away with the surge system and replace it with supplementing drivers for their mileage and wear and tear of their cars. Create rewards, bonuses, and extras for drivers.
-I'd offer options of drivers if they want to profit share in the company with a percentage of their money earned ...maybe match up to 5 or 10% of it, sort of like 401k matching.
-I would definitely put an optional tip app for uber.
-I would let passenger see what car will be picking them up, a pic of the driver or passenger if they choose to put one up, and let the driver see the destination of passenger, and their ratings.
-Speaking of ratings, I would keep the 5 star rating, but lower penalization to under a 3 star rating, allow more transparency in rating descriptions, and allow rebutals to the lowest or any rating for that matter.
-I'd keep the insurance plan except not require driver to be rejected from their insurance company first. At least, until a system is made that all insurance companies accept ride sharing in some capacity.
-Another thing I am noticing is that UberX, UberXL, and UberSUV are way too broad and too constricted in their categories . I think they should have under Uber X an UberXP which carries a slightly higher rate for drivers who are highly rated and experienced, an Uber XN for drivers who have a new car or cars with a leather/primo package which carried a slightly higher rate. These sub-divisions can or cannot be seen by the passengers, but drivers should have a reward/seniority system in place and/or should expect a better rate for a nicer new car.
Uber Select should have three levels...gold(G), silver(S), diamond(D).
For Uber Select(G), this should be for new cars with leather/primo packages that may not be lexus' or mercedez or audi's, but nice nevertheless. Cars in the 25-35k range perhaps.
Then for Uber Select(S), this should be for cars that are not the newest, but luxury cars nonetheless...cars in the 30k or higher range perhaps.
And for the Uber Select(D), these should be the primo cars. New and luxurious...40k and up perhaps.
UberXL with similiar divisions.
These are just my thoughts and observations. Perhaps you have some as well.
Would love to read them,
Cheers and thanks for the jobs that you do!
A few things for sure I would change about uber....
Keep in mind I'm not a driver...yet.
-I think uber...and lyft...have got the paradigm all wrong. They should use a "negotiation system" rate between driver and passenger. Some type of software that allows drivers and passengers to work out a negotiated rate of travel from point A to point B. Makes the driver a truer independent contractor and gives power to both driver and passenger for a rate.
They will more than likely align to free market prices, which should be the basis anyway, not uber's computers, analysts, and executives. Instead of having a $1.10 a mile which is currently the rate for UberX in Vegas...have a ? mark for mileage rate. Have the base fee and minute charge stagnant (not negotiable).
SO...For example, I'm at McCarran Airport in Vegas needing a 5 mile ride to X destination. I send out a ping with pick up and drop off info, giving a computed mileage and a suggested price per mile trip section. I type in, say, $1 per mile, and it sends off to the nearest driver. He/She gets the ping, see the information, and has three options...Accept/Deny/Counter. Let's say the driver replies Counter, with $2 a mile back to the passenger. Passenger gets the reply and can either Accept/Deny/Counter. Let's say passenger counters with $1.50 a mile. Driver gets it back, say driver accepts, and that is the rate of the trip. This is how it should of been done imo.
Remember, higher the rate, more money that both driver and uber makes. However, passenger suddenly gets power too in the rates. It's a quid pro quo system. The trick will be to have some sort of penalty of passengers who constantly deny and shop around for the cheapest fare (I'm sure there is a way to limit this, such as a maximum of three uber requests), and drivers who only will take high rate limits and deny too many passengers (I'm sure a way to limit this as well).
Why be stuck in old way thinking of doing taxi services? In the beginning Uber/Lyft was great of thinking out of the box, why stop now?
-I'd like to reward bonuses for drivers who go above and beyond, reward and incentive passengers to use uber multiple times. Perhaps do 10 rides get a $15 comp for the next ride sort of thing.
-I'd do away with the surge system and replace it with supplementing drivers for their mileage and wear and tear of their cars. Create rewards, bonuses, and extras for drivers.
-I'd offer options of drivers if they want to profit share in the company with a percentage of their money earned ...maybe match up to 5 or 10% of it, sort of like 401k matching.
-I would definitely put an optional tip app for uber.
-I would let passenger see what car will be picking them up, a pic of the driver or passenger if they choose to put one up, and let the driver see the destination of passenger, and their ratings.
-Speaking of ratings, I would keep the 5 star rating, but lower penalization to under a 3 star rating, allow more transparency in rating descriptions, and allow rebutals to the lowest or any rating for that matter.
-I'd keep the insurance plan except not require driver to be rejected from their insurance company first. At least, until a system is made that all insurance companies accept ride sharing in some capacity.
-Another thing I am noticing is that UberX, UberXL, and UberSUV are way too broad and too constricted in their categories . I think they should have under Uber X an UberXP which carries a slightly higher rate for drivers who are highly rated and experienced, an Uber XN for drivers who have a new car or cars with a leather/primo package which carried a slightly higher rate. These sub-divisions can or cannot be seen by the passengers, but drivers should have a reward/seniority system in place and/or should expect a better rate for a nicer new car.
Uber Select should have three levels...gold(G), silver(S), diamond(D).
For Uber Select(G), this should be for new cars with leather/primo packages that may not be lexus' or mercedez or audi's, but nice nevertheless. Cars in the 25-35k range perhaps.
Then for Uber Select(S), this should be for cars that are not the newest, but luxury cars nonetheless...cars in the 30k or higher range perhaps.
And for the Uber Select(D), these should be the primo cars. New and luxurious...40k and up perhaps.
UberXL with similiar divisions.
These are just my thoughts and observations. Perhaps you have some as well.
Would love to read them,
Cheers and thanks for the jobs that you do!
