Whenever I pickup someone up I greet them and ask a question or two. If they don't seem to want to converse I'll just stop talking. And no talking during a 20-30 min ride with someone can get awkward quick. I leave the radio on about 3 so there's some noise. Don't know for sure but it seems like my lower ratings came from customers who I didn't have a lot of interaction with. Idk if is because they aren't in a good mood or what but my rating is dropping. Usually if a customer is around my age, 29, it's easier conversating with them and I feel they give me better ratings. I just feel that if it's awkward and I stop at more than 2 red lights I won't get a 5 rating. My rating is at 4.62 and I need to improve it immediately. Not sure what to do.
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CantThrowCantCatch
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