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FNQ - 15+ minutes pings

1.6K views 19 replies 12 participants last post by  OverTheBarrell  
#1 ·
I am only a newbie however I noticed a lot of people complaining about 15+ minute pings.

I think uber should incentives us to pick up these jobs through 1 off surges. If the pax request a driver and the closest driver is 10min away and they don't accept then Uber should ping the next closest at 1.25, if still not accepted they should ping the next driver at 1.5.
Once they start pinging drivers 15+ minutes away they should be offering 1.75+ and keep increasing until the pax either decline paying the surge or a driver accepts the job.
This way the pax can still get a ride and there is some incentive for us to drive that far away.
 
#5 ·
Uber are moving to rider upfront pricing so the 'price' presented to a rider who is along way away from a driver will be higher and the driver compensated for those long pings.
 
#6 ·
Uber are moving to rider upfront pricing so the 'price' presented to a rider who is along way away from a driver will be higher and the driver compensated for those long pings.
Not a chance, there is no evidence or discussion to support such idea. Although I've been saying it all along, Uber worked well when the pick up radius was around 7mins tops!
 
#10 ·
You may not be the first driver who got the ping. The ping goes up to 8 closest drivers, I think.
If a driver passes the ping, the pick up time increases as the ping goes to a next farther driver.

From the rider's viewpoint, they may have ordered at 5 minutes pick up with some fare estimate.
If the pick up time and fare estimate increases after you order, what would you think?
 
#11 ·
You may not be the first driver who got the ping. The ping goes up to 8 closest drivers, I think.
If a driver passes the ping, the pick up time increases as the ping goes to a next farther drivers.

From the rider's viewpoint, they may have ordered at 5 minutes pick up.
If the pick up time and fare estimate increases after you order, what would you think?
I think it'd be less likely that drivers would refuse a trip based on pickup distance if they got paid more for longer pickups. From Uber's point of view, they already offer a price range as their estimate, they could simply add on a few extra dollars to the upper estimate to cover situations like this.
 
#15 ·
I agree with the concept of a variable pickup fee too.

I was 'way to bugry' near Moggil yesterday and a young uni student was very surprised to find that an Uber accepted her request out there -says there is usually no one around. Saved her waiting for 2 hours for a lift from her parents.

Meanwhile, I didn't accept two pings from 13klm's plus in the same area.

I think the solution is simple, the customer has the option to accept a fare estimate increase to encourage a driver to take the job. If they don't want to pay, so don't accept the estimate. If they do accept, then they pay a higher fee even if they cancel. Skimples!

Chears,

BB