So, I decided to try out the Lyft Rental Reward program, and use one of their cars through Hertz. It made sense to me to do it, since I work so many days and can usually pull of the trip numbers. I picked up the car on Tuesday, drive all day. Drive all day Wednesday, then Thursday comes around. I get a request to pick up a pax (16th one of the day). The kid gets in my car. I start making convo with him, and ask if he’s from Phoenix, and if he works or goes to school out here. He says yeah, I’m a Freshman at blah blah H.S. I told him, oh really? You look older than that. I said just so you’re aware, Lyft/Uber has a new policy for pax under 18. Some drivers may not accept your ride if they know your age. I drop off the pax, and go pick up my next ride. As I’m dropping off the last pax, I notice my account has been deactivated for a safety issue. Says to check your email for reason etc... after an hour goes by, I finally get an email stating I’m deactivated because a pax alleged I was under the influence of alcohol or drugs. Wtf!?? I’ve been one of the longest running drivers since the Uber platform started in Phoenix. I’ve done over 15,000 rides and I’ve never had any issue like this. I’m now stuck with a rental car through Lyft, that I can’t even use because I’m deactivated. If I return the car, I’m still going to be charged $240! I’m so frustrated that a simple pax can allege this, and they can deactivate me so quickly. How about call the police, or don’t get in my car if I’m impaired. I’m pretty certain it was the kid pax who told his mommy that he may be denied a ride in the future. Screw Lyft, I’m going back to Uber. I’m also purchasing a dash cam, so I can have my own evidence if this crap ever happens in the future.