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Driving drunks around on the weekend is 75% of the money made in an entire week. Always verify the address and the name. Don't tell them... Let them tell you. I really don't think I would of left him in the street peeing. I cringe at some riders. Do you really think some riders don't cringe at you? Get over it. Get them where they need to be and make money... Not stars.

Always, regardless of time of day (or condition of pax).

Ride share 101

 

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Driving drunks around on the weekend is 75% of the money made in an entire week. Always verify the address and the name. Don't tell them... Let them tell you. I really don't think I would of left him in the street peeing. I cringe at some riders. Do you really think some riders don't cringe at you? Get over it. Get them where they need to be and make money... Not stars.

I have been a pax four times, three for Lyft and one for Uber. Three of the four were less than five star worthy (the Uber ride being the worst). Like I previously wrote in other threads, weed out the bad drivers in this saturated market. Looks like the op is one driver ride share can do without.

 

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'Nuff said. I on the other hand look out for my other drivers: if I hear of one of my pax being overly critical of their previous drivers, if they're ripping on them because English wasn't their first language, if I hear how they disagreed with and tried to micromanage the GPS directions, I nod my head, try to act sympathetic and learn from them, BUT when I drop them off, they're lucky if they even get 4-stars. I note all their past criticism in the Comments, so that Support knows to take any future criticism of myself and other drivers with a grain of salt.

There may be criminal tests and psych tests for some of the drivers, but there's no such seal or approval for passengers when it comes to my fellow drivers, who are at risk of verbal abuse, sexual harassment/assault, physical assault, and other risks. I've already dealt with passengers who I'm pretty sure were using my car to deal drugs, I've already dealt with physical threats from paranoid-schitzophrenic meth addicts, and non-passengers trying to rob me at gunpoint. I feel it's my responsibility/obligation to make note of and red flag these potentially troublesome pax, before they potentially harm or kill one of you.

I know this line of work isn't always sunshine and roses, and it's always a pleasure to take a ride with another rideshare so I can hear their experiences and share stories/advice/warnings with them.

You on the other hand sound like the kind of entitled A-hole who expects your own drivers to bend over backwards to please you, only to end up rating them poorly regardless, in some petty, vindictive effort to try to phase out your "competition."

"Entitled A-hole"!! LOL, call me what you want. I am asking the bare minimum of a driver, a safe ride from a to b in a reasonable time and in a reasonably clean vehicle.

When the driver can't communicate, can't read the gps, doesn't know the main streets of the city they're driving in or run traffic signals while talking on the phone, yeah I will rate them accordingly. It is not being vindictive, it would be giving an honest assessment of their less than desirable work, some that should not be driving for ride share. Of the four rides that I've had, three have been less than marginal.

Just because I am a driver, I am not going to be in the clique of drivers that thinks all drivers require a five star rating regardless of service, bull. If you want to be in that mind set, go with it, keep the bad drivers on the road for ride share. It will only reflect bad on us drivers if they continue to drive.

Weed out the bad drivers and clunkers.

 

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So....with Lyft you can cancel after beginning the trip. My experience with uber is that once trip begins, you can only "end" ride. You can't cancel.

Apparently so, I had a pax accidentally hit cancel while switching apps. We were able to connect together again but lost the miles already traveled.

 

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All these peeps telling us to confirm addresses, the people are adults and should know what they entered. Not my responsibility to doublecheck. I do occasionally if its an address where people frequently get wrong. Like going to Freemont Street and they wanted the Freemont Experience.
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Sounds like an ten year old kid.

Why not confirm the address? It takes a only few seconds! It may not be required but it is the prudent thing to do and just makes common sense to confirm. It can save a lot of headaches. But sure, you can be stubborn, it can only affect you and your own pax.

Being prudent goes a long way.

Tonight I picked up a couple and their destination was at a Westin Hotel -on Telegraph Road in Commerce California. I picked them up at a hotel party near LAX. This read 30 minutes away, 23 miles. They said to me, it's right near here. I was like wut? I then looked and said it's 23 miles away, in COMMERCE. No they said, it's the one on Century Blvd, by the airport. This was like 4 blocks from where they were. I would have taken off blindly and went too far and then had to go back and well... not ended well. But I read this thread before I started my day, and was sure to look and yes, they had chose the wrong location of the hotel when they entered destination.

I never actually look beyond the step by step directions, and a freeway to see if I am taking one. I think I will from now on, thanks to this thread.

She gets it.