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This is just too funny. I get an email from Uber titled Your account may go offline. The email reads:

It looks like you haven’t been accepting trips. When you receive trip requests, we’re trying to match you with the closest riders available. The more requests you accept, the less downtime you’ll have and the more you’ll earn.

All day there have been two trips I declined. One located deep in a not so great neighborhood at 3:30 am, yeah not happening, and one which came in while I was helping unload luggage for a passenger. I was actually on a trip when the email came in. I emailed them back saying I don't know what they're looking at but they may have the wrong person. The response I got was a canned your request has been received and someone will be in touch. You can find answers to many questions on our FAQ section.

Do they have an answer to why the people answering the emails can't read?
 

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Do they have an answer to why the people answering the emails can't read?
Uber outsources all of this. The average outsourced "CSR" has a command of the English Language that is at the third grade level.
 
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