Joined
·
245 Posts
YouTube has a video of a man who can’t get his money back from green dot which is over GoBank (the Uber card). Somebody forwarded it to me literally as I was on the phone with green dot trying to get my missing $462.71. It mirrors my experience, they’re definitely holding cash and making it impossible to talk to a human. I reported my card damaged and asked for a replacement. Three weeks later I’m waiting and can’t get a human on the phone. If anyone else is experiencing this try the corporate line (it worked yesterday after a one hour wait) so far I’ve been on hold 45 minutes and still holding. Good luck!
866-652-4611 option 1, Ext. 4268
866-652-4611 option 1, Ext. 4268