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912 Posts
So today was the first day I did a few trips from the airport.
Observations / Thoughts:
For heavily directionally challenged people like myself, directions for the pick up spots Uber provided were simply not clear enough. I had to arrive on the lot, which by the way was easy to find since there are sings pointing to it once you put the intersection in waze, and ask random colleagues how to get to the pick up locations, couple people I asked were cool and happily explained.
The first pick up for me was from T3, zone 3, look for blue curb. This one was easy, since either you follow waze or Uber nav, it takes you exactly to the spot where the pax should be. You'll be by the blue curb before you know it.
The terminal 1 pick up wasn't so simple at all. Once you follow Terminal 1 Arrivals, then Car rental / ground level sign, waze takes you to the wrong spot. So does Uber nav (i think) The trick is once you enter the ground level, you should keep to the very right, and get as close to the exit doors as possible, 10 sec after you'll see the Q letter on the right. Here's the quick map I made once you enter the ground level of terminal 1, even if it helps 1 bloke here who wasn't sure where to go, I'll be happy. You'll pass by parked police cruisers and be approached by the security guy who will ask whether you're an uber and what the pax name is. I had this happen until the guard remembered my vehicle / face and stopped asking me this.
During the afternoon the lot had over 100 drivers in queue, and the demand wasn't as big yet, my first trip took over an hour to get. The rest of the trips were about 20-30 minutes of waiting, and the last one after 11pm was 5 minutes to wait, since there were less than 10 drivers in the queue.
Some drivers on the lot had Teslas, new E-classes, new 4Runners, MDX, new shiny accords, which was surprising to see. All I expected to see were base 2011 civics and corollas, boy was I wrong.
Lot portable washrooms are filthy.
The majority of drivers out of their cars were very friendly, definitely willing to talk and share. I personally met a super chill dude with 8000 trips behind him and a 4.96 rating.
Money wise I made what I normally make with Uber X in the burbs for a day of driving, but with less KM traveled since I didn't have to move around as much.
I think it's still safe to assume that at least half of the pax are still unaware that you can be picked up from the airport now, its going to be interesting to see how the demand it going to impact the wait times in the close future.
I personally am happy since every Airport drop off, both uber, lyft and personal clients will now result in a guaranteed trip from the airport, before, it was more often than not a deadhead trip back.
Observations / Thoughts:
For heavily directionally challenged people like myself, directions for the pick up spots Uber provided were simply not clear enough. I had to arrive on the lot, which by the way was easy to find since there are sings pointing to it once you put the intersection in waze, and ask random colleagues how to get to the pick up locations, couple people I asked were cool and happily explained.
The first pick up for me was from T3, zone 3, look for blue curb. This one was easy, since either you follow waze or Uber nav, it takes you exactly to the spot where the pax should be. You'll be by the blue curb before you know it.
The terminal 1 pick up wasn't so simple at all. Once you follow Terminal 1 Arrivals, then Car rental / ground level sign, waze takes you to the wrong spot. So does Uber nav (i think) The trick is once you enter the ground level, you should keep to the very right, and get as close to the exit doors as possible, 10 sec after you'll see the Q letter on the right. Here's the quick map I made once you enter the ground level of terminal 1, even if it helps 1 bloke here who wasn't sure where to go, I'll be happy. You'll pass by parked police cruisers and be approached by the security guy who will ask whether you're an uber and what the pax name is. I had this happen until the guard remembered my vehicle / face and stopped asking me this.

During the afternoon the lot had over 100 drivers in queue, and the demand wasn't as big yet, my first trip took over an hour to get. The rest of the trips were about 20-30 minutes of waiting, and the last one after 11pm was 5 minutes to wait, since there were less than 10 drivers in the queue.
Some drivers on the lot had Teslas, new E-classes, new 4Runners, MDX, new shiny accords, which was surprising to see. All I expected to see were base 2011 civics and corollas, boy was I wrong.
Lot portable washrooms are filthy.
The majority of drivers out of their cars were very friendly, definitely willing to talk and share. I personally met a super chill dude with 8000 trips behind him and a 4.96 rating.
Money wise I made what I normally make with Uber X in the burbs for a day of driving, but with less KM traveled since I didn't have to move around as much.
I think it's still safe to assume that at least half of the pax are still unaware that you can be picked up from the airport now, its going to be interesting to see how the demand it going to impact the wait times in the close future.
I personally am happy since every Airport drop off, both uber, lyft and personal clients will now result in a guaranteed trip from the airport, before, it was more often than not a deadhead trip back.