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Sergio Salgado (Uber)

Jul 1, 20:31 PDT

Hi Marty, hope you're doing well!.

I'm Sergio from Uber Support Team, I'm so sorry to hear about the trouble here with this missing surge.

Yesterday we had a national issue, today we've resolved the issue and the app will take up to 48 hours to return to normal functioning.

We're sorry for the trouble that this caused and appreciate your patience.

I'm happy to address any other questions you have.

Have a nice night!.

Sergio Salgado
help.uber.com
 

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75,179 Posts
Sergio Salgado (Uber)

Jul 1, 20:31 PDT

Hi Marty, hope you're doing well!.

I'm Sergio from Uber Support Team, I'm so sorry to hear about the trouble here with this missing surge.

Yesterday we had a national issue, today we've resolved the issue and the app will take up to 48 hours to return to normal functioning.

We're sorry for the trouble that this caused and appreciate your patience.

I'm happy to address any other questions you have.

Have a nice night!.

Sergio Salgado
help.uber.com
Sergio the Surge Surgeon.

Convenient.

National issue before a 3 day weekend.

In 48 hours it will be resolved ?

You believe that ?

Convenient timing.
 
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