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It's probably from the experience of ordering cabs in the past. Think about it, call a cab and how long did you remember waiting if it arrived at all. Ubers app isnt exactly perfect. They spend more time on designing on car icons changing colour than correcting the lag it has with their own mapping. I still get "go to location" instead of having an address I can enter into another GPS. Dont bother telling them about unless you like reading the auto reply about reinstalling trouble shooting option.
If its busy and depending where you picking up from, I would suggest cancelling the ride and let them get the next Uber.
If its busy and depending where you picking up from, I would suggest cancelling the ride and let them get the next Uber.