[randrace]

Driver blew it on this one. Cancellation probably wasn't even about the face, but it is now:

http://abc13.com/society/man-says-he-was-denied-an-uber-because-of-his-appearance/2795758/

 

[deiros]

I was going to post the same thing. Sad. Really.

 

[22531]

Now that i think about it, Uber doesnt show riders faces when accepting rides do they? Driver probably thought he was wearing a mask and was about to get robbed. Had the driver seen his face on the app, he would have known. As I recall, Lyft does show the riders picture. Sounds like a typical media witch hunt on an uber driver when Uber is equally to blame here.

 

[JaredJ]

I honestly would’ve thought it was a mask. We’re drivers not doctors. Are we really expected to know about rare genetic conditions? It’s scary enough picking up complete strangers. We have to pass background checks. They don’t.

 

[itsablackmarket]

Yeah, I would cancel too.

 

[Superuser]

We do not see the riders face or know anything about the rider. On the other hand, the rider sees our vehicle and face. To me, that's not fair.
Who knows we could picking up a criminal or Robber. You just never know. The media will ruin this Uber driver's life.

 

[22531]

We do not see the riders face or know anything about the rider.

There you go then. Another class action lawsuit? Uber should display when we are picking up handicap pax so this doesnt happen again. Not go public blaming the driver and basically telling us if the situation doesn't look right, take a chance anyways.

 

[theamp18]

I would like to hear the driver's side of the story. Was he really scared or did he just not want to pick up someone who looked weird? The rider should probably be using medical transportation anyway.

 

[Superuser]

Thats what I'm talking about. I feel for the rider and Uber driver. There are many Medical transport companies that farm out their trips to Taxi
companies. If I was the Rider, I would of found a different form of transportation. But hey, we drive for a first class company called Uber that does
not have the driver in mind at all.

 

[Elmo Burrito]

This poor guy has a really tough life as its is and doesn't deserve this. I don't cancel on anyone based on the way they look. It's wrong and ignorant on so many levels.

 

[Trebor]

Was it right to cancel? No.

Was it understandable? Yes.

We don't know the background of this driver and we know uber drivers are a very diverse group of people. There are religions out there that frown upon people with deformities like they have some kind of curse.

I do know this though. Each and every one of us would of given a second thought about picking up this guy. I would like to sit here and say I would pick him up anyways, but I honestly don't know. It sounds like this was the morning but what if it was at 3am? You could easily mistake his face as a mask. Obviously now, we know his story and will pick him up, but in hindsight, the right decision is always easier.

Another driver mentioned the warts on his face could be contagious and she wouldn't want him in the same spot her kids go a few hours later. Is she a doctor? No. This driver could of thought the same exact thing.

But this driver has not been outed yet and I commend the rider for not plastering his face all over the media. (from what I have seen thus far)

 

[WonderLeeWoman]

I generally support anyone with a disability but this was going too far based on one sided interview! The driver needs to be interviewed too before assumptions made. I feel for passenger who has this disorder to contend with & I'm sure he's had his past battles with discrimination but sueing for this is a bit overboard. He also could've notified driver of health condition. This has an "opportunistic" feel to it.

We do not see the riders face or know anything about the rider. On the other hand, the rider sees our vehicle and face. To me, that's not fair.
Who knows we could picking up a criminal or Robber. You just never know. The media will ruin this Uber driver's life.

Let's hope not

 

[itsablackmarket]

Was it right to cancel? No.

Was it understandable? Yes.

We don't know the background of this driver and we know uber drivers are a very diverse group of people. There are religions out there that frown upon people with deformities like they have some kind of curse.

I do know this though. Each and every one of us would of given a second thought about picking up this guy. I would like to sit here and say I would pick him up anyways, but I honestly don't know. It sounds like this was the morning but what if it was at 3am? You could easily mistake his face as a mask. Obviously now, we know his story and will pick him up, but in hindsight, the right decision is always easier.

Another driver mentioned the warts on his face could be contagious and she wouldn't want him in the same spot her kids go a few hours later. Is she a doctor? No. This driver could of thought the same exact thing.

But this driver has not been outed yet and I commend the rider for not plastering his face all over the media. (from what I have seen thus far)

This reminds me of the blind man in the Bible. The pharisees said he was born blind because of the sins of his parents. But then Jesus refuted, saying he was born blind for the purpose of bringing glory to God at that moment.

 

[darkshy77]

Thats what I'm talking about. I feel for the rider and Uber driver. There are many Medical transport companies that farm out their trips to Taxi
companies. If I was the Rider, I would of found a different form of transportation. But hey, we drive for a first class company called Uber that does
not have the driver in mind at all.

Other than the deformity of his face it doesn't seem like there's really mobility issue.... Why use anything but Uber.
But I'm the dumb idiot who helps a guy with no legs into my car and puts his wheelchair in the trunk

 

[SkidRow]

I've canceled right in front of a house before. Usually because the Lyft app turned itself back on magically and I cared about the 15% bonus.
I'd never be able to explain it to a passenger, but it boils down to dollars and cents, not people and how they look.

 

[Trebor]

Other than the deformity of his face it doesn't seem like there's really mobility issue.... Why use anything but Uber.
But I'm the dumb idiot who helps a guy with no legs into my car and puts his wheelchair in the trunk

What an idiot.

I would never cancel on someone in a wheelchair or with a walker.

Just a couple days ago I got a ping and realized I was at a multiservice center and saw some metro short buses and taxi's (handicap accessible) waiting. Im like, this is going to be a short ride, but seeing the metro buses, I was like, I better not cancel or I am going to end up on the 5 o clock news. Young lady comes out with walker. Its a 3 mile trip but she ended up tipping $5 though the app.

 

[SkidRow]

Uber should display when we are picking up handicap pax so this doesnt happen again.

Americans With Disabilities Act (ADA) probably doesn't allow that.
Myself, I want a heads up on the next Diesel **** who is going to explode when I call her Ma'am.

 

[WonderLeeWoman]

Lol

 

[Fuzzyelvis]

Driver blew it on this one. Cancellation probably wasn't even about the face, but it is now:

http://abc13.com/society/man-says-he-was-denied-an-uber-because-of-his-appearance/2795758/

All that and no photograph of the dude?

 

[Cou-ber]

Driver blew it on this one. Cancellation probably wasn't even about the face, but it is now:

http://abc13.com/society/man-says-he-was-denied-an-uber-because-of-his-appearance/2795758/

That's so shitty of the driver. Damn.