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2 Posts
I have only done 4 trips. For none of them did a phone number appear. Where is it? Does it only appear if something goes wrong, or if they call you?
It's a clipboard.looks like a battery to me
Why do you need a phone number? Driver should never have to call a pax. All you need is a stopwatch. And if pax hasn't shown by 5:01, you cancel, collect your fee, and move on.I have only done 4 trips. For none of them did a phone number appear. Where is it? Does it only appear if something goes wrong, or if they call you?
Because contacting a rider when trying to make a pick-up is a part of providing customer service. Something you obviously don't understand. I'd rather have the $10 ride. If all you want to do is collect no show cancellations, go for it, though.Why do you need a phone number? Driver should never have to call a pax. All you need is a stopwatch. And if pax hasn't shown by 5:01, you cancel, collect your fee, and move on.
I agree sometimes it is necessary to contact pax in order to facilitate smooth pickup, I can think of at least three or four regular locations where I call ahead to educate the pax on what is easiest. It is ironic that people on this board are constantly complaining about the entitlement mentality of the pax and yet they don't recognize the entitlement mentality they are displaying. Yes it would be nice to have everything run exactly as it should, but rarely in anything does that happen, so we should stop feeling entitled to a perfectly placed pin, toes on curb, and perfect pax, instead we should work to educate them so it benefits us and the next driver. Besides if everything went smoothly then Uber would be right!Because contacting a rider when trying to make a pick-up is a part of providing customer service. Something you obviously don't understand. I'd rather have the $10 ride. If all you want to do is collect no show cancellations, go for it, though.
Remember...ABC.Because contacting a rider when trying to make a pick-up is a part of providing customer service. Something you obviously don't understand. I'd rather have the $10 ride. If all you want to do is collect no show cancellations, go for it, though.
Thanks, pardner! Props appreciated. I know my paxs enjoy my company - I'm currently at 4.94 rating, so I'm evidently doing something right, as you suggested!Nope, not new at all to the IC life.
Keep up the good attitude, though, I'm sure you're a real pleasure to ride with.