[w.heisenberg]

Hi all ...

Wondering if anyone has encountered? Rider no cash to pay for trip, ask them if they go withdraw, they say no ATM card ... how? Send police station?

 

[LCR_dog]

Just tell them get lost
Then inform uber
Uber refund in full

 

[w.heisenberg]

This is verbatim from the App's help -> Cash Trip -> My rider didn't pay the cash fare:

"When you accept a ride request for a cash trip, you are responsible for collecting your rider's cash fare. Please note that Uber cannot reimburse drivers for unpaid cash fares.

However, if the rider exited your vehicle without paying, please let us know here. We will review the rider's account and work to prevent this happening in the future."

Wat?!

Waiting to hear back from Uber, hopefully will get refunded ... damn

 

[LCR_dog]

This is verbatim from the App's help -> Cash Trip -> My rider didn't pay the cash fare:

"When you accept a ride request for a cash trip, you are responsible for collecting your rider's cash fare. Please note that Uber cannot reimburse drivers for unpaid cash fares.

However, if the rider exited your vehicle without paying, please let us know here. We will review the rider's account and work to prevent this happening in the future."

Wat?!

Waiting to hear back from Uber, hopefully will get refunded ... damn

How much

 

[w.heisenberg]

$8.50 + I think rider has $6.00 outstanding, so app ask me to collect $14.50

 

[LCR_dog]

Uber refund la

 

[renyeo]

Uber should ban rider from the service.

 

[SGUBERN00B]

Looks like that person is doing the same trick.

Next time, travel far away from the destination point and leave him there. Best is Tuas south.

 

[kent kent]

Just tell them get lost
Then inform uber
Uber refund in full

Really?

 

[pwpchua]

Where did you pickup the rider? I encountered once.
I pick the rider up at Old airport road..

 

[NoCHOICEbutSMOVE]

Just last weekend.

Uberpool 1st rider was woman with 2 toddlers. $3 to Catholic church, she gave $50, I had no change, another rider in car, I said never mind, give to charity.

2nd rider was a young girl. maybe she decided to play the same trick. she gave $50 for a $5 fare. I gave her my number to call me. It has been 5 days.

 

[Wings]

Got a number of times already, the riders all asked me to stop at ATM for them to withdraw cash first.

Only got one time cash fare was around $26, rider asked me the fare how come so high...I was like WTF, uber app calculate one..... and she only have $16, told me when booking it was $16. I told her fare is calculated by Uber app, its $26, then she told me she do not have $26, only have $16....I was like WTF x2.... boh bian take $16 ...

 

[UnG]

i kana one too where the cash rider has a $6 outstanding cancellation fee n she refused to pay the additional $6 n complaint that it wasnt her fault, bla bla to me.... so no point to argue with her bcos it was also at the morning peak hrs with pings coming in.
after which wrote to Uber n reported but it took a loooong while to get back the $6. as expected they said the std BS reply n told me that they do me a one time favor after bla bla consideration n reimbursed me the $6.... heng ahh n i told them we r partners n not their Ah Long runner go around collect their bad debt for them, in this case. stupid n poor support n cant they just go ahead to deal with the rider direct n charge the amt into their credit lah... brainless

 

[w.heisenberg]

Got refunded ... confidence in Uber +3!

Just to note two malay kids alighted at 613 Jurong West St 61. Then after non-payment, I got a ping from there again, now is one of those kids board and say mother is waiting at destination with cash! I canceled and ask pax to get out. Seriously, how messed up!

 

[LCR_dog]

Just last weekend.

Uberpool 1st rider was woman with 2 toddlers. $3 to Catholic church, she gave $50, I had no change, another rider in car, I said never mind, give to charity.

2nd rider was a young girl. maybe she decided to play the same trick. she gave $50 for a $5 fare. I gave her my number to call me. It has been 5 days.

Haha

 

[unclesam]

I have $500 in 50s and $500 in 10s , ready to met the guy with 1k note anytime,

 

[NoCHOICEbutSMOVE]

I have $500 in 50s and $500 in 10s , ready to met the guy with 1k note anytime,

The $1k note guy would prefer to pay by card.

 

[LCR_dog]

Got refunded ... confidence in Uber +3!

Just to note two malay kids alighted at 613 Jurong West St 61. Then after non-payment, I got a ping from there again, now is one of those kids board and say mother is waiting at destination with cash! I canceled and ask pax to get out. Seriously, how messed up!

Told u uber sure pay
Next time just let the rider go
No need to chase or what

If not, you can put this steering wheel lock at your passager seat

 

[PCMan]

So far, I only encountered two riders who got no cash to pay. Just give them my account no. and ask them to transfer to me later in the day. Both times I got the money.

Last week, one evening, took some M'sian girls working in Woodlands to checkpoint. The fare shows an additional $6, besides the fare for the ride. Show my phone to the girls, and told them they have a previous cancellation, resulting in the $6 penalty. Tell them to paid out, and go to complain to Uber, if the previous cancellation fee was not justified. Now, I become a runner for Uber Ah Long. Hopefully, don't kenna arrested by the police.

Seriously, I think Uber need to inform these riders when they booked about previous cancellations and penalties incurred. This is the 2nd case. The 1st one is a SIA stewardess.

 

[UnG]

i had commented n asked uber to enhanced their app to include one great feature that Grab has..which allows driver like us to EDIT the final amount of fare/cash collected. This will help to be trasparent to all parties n easy to follow up if dispute arises.....