[LEAFdriver]

When I enter the car I noticed that the trip has already started. I never start trips before the pax enter the car. I couldn't even question him on it because he was a deaf driver. *I don't feel the need to contact uber about some change but it does bring to ask a question.

When do you start your trip? When you reach the location? When Pax enter the car?

You said you 'entered the car...and then noticed the trip had already started.' Yes, as soon as the pax touches the door handle to get in your car, the ride should start. So, once you are "IN" the car....then definitely 'the trip has already started'. What is confusing about this to you?

By the way....did you TIP your driver? Even if he/she started a WHOLE MINUTE early....it would have been PENNIES....not *some change!

 

[LEAFdriver]

I am saying usually when I enter the car you can see the driver start the trip. It was no tints on the car and he didnt reach for the phone on the holder so that means the trip already started before I got in the car.

You are going to complain that a deaf driver possibly got .10 extra on your fare? Really? I notice how you evaded the 'Did you tip your driver' question. Yes, maybe they did 'start your trip' as soon as they saw you walking towards the car. I can't imagine being a deaf Uber driver. Maybe this way they had a few extra seconds to see your destination in case they needed to communicate with you. Wow. Chill.

 

[LEAFdriver]

As a passenger I have noted on the passenger app that it will say "on a trip" or "trip in progress" . I noted this once as a passenger long before the driver picked me up , sure enough when I got in the car he had already started the ride. I cancelled that ride and complained to Uber because he had started that ride long before he picked me up- he was scamming the system. As a driver it is my preference not to start the trip until they are all safely tucked into their seatbelts, we have hashed out a general destination and I have a feel for the general attitude of the riders, all of which must meet my expectations before I start the trip. If anything comes up within that first 30-60 seconds that doesn't feel right, like extra passengers, stops at Taco Bell or a piss poor attitude then - I cancel the trip and ask them to exit my vehicle. Overall, I rarely have any issues, I pull up, pax get in, I get an address and I drive to destination. The End.

I also prefer to do it this way. But I do not begrudge drivers who take the 'touch the door handle-ride has begun' method. Usually the only time I will begin trip as soon as they touch the door handle is when I have actually spoken to them on the phone beforehand...know where they are going AND already know they will be a cool pax.