If you get a lot of deliveries from them and only one shitty experience, I'd give them a second chance.
I'm not sure. I deliver for Skip the Dishes and they don't penalize for much compared to what I've seen on here about other delivery companies. I've only gotten free food once in over a year of delivering though and about a 90% tip rate. After reading on here about the other companies I think Skip is far superior but the pay has gone down some since I started.You bring up an excellent point! I repeatedly have told them. And not just this restaurnat. All of them. Just tell me it won't be ready for another 10-15 minutes, I'll cancel and someone else will be assigned to the delivery.
Why then do they continue to just lie? Does it somehow count against them if you cancel?