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7 Posts
We all have some things that need to be improved to the industry, obviously as it is growing and evolving. What are some of the things that you would request from the ride share companies for drivers, responsibilities for passengers, and things from government and council?
Most of these things I have come across personally and heard of from other drivers are:
From the companies for drivers:
-All drivers to see the pickup location and destination before accepting job.
-See the estimated fare.
-Be paid travel times for long drives to jobs (say anything over a certain time or Km away), charged to rider.
-Reduced commissions.
-Accurate displays of any surge pricing.
-Direct phone/email contacts available 24/7 based locally so issues can be resolved promptly.
Responsibilities for passengers:
-Must have accurate pick-up location on and checked.
-Ready at pick up location when booking job, max free waiting time 90seconds
-Must be in a pickup location that is legal for driver to pick up from (i.e. not in no stopping zone, clearway, taxi rank, and so on...), or driver can cancel and get paid a fee.
Government/council:
-Allow pickup/drop off in taxi zones and bus zones, maximum stopping time 20 seconds.
-Allocate more no parking zones close to street corners, bus stops, driveways, crossings, etc. so can be used for pick up.
-Enforce regulated signage on rideshare cars, not to have some of these people who put "Uber" written in print 2cm high on the back of the smallest scrap of paper they could find. Make front window signage mandatory so riders can see it (and for id if allowed in taxi/bus zones for pickup/drop off).
-Fix the cage at the airport (clean toilets, rubbish bins, no potholes, shade etc.), extra fee could be added to rider's fee to cover costs.
Add your thoughts and suggestions.
Most of these things I have come across personally and heard of from other drivers are:
From the companies for drivers:
-All drivers to see the pickup location and destination before accepting job.
-See the estimated fare.
-Be paid travel times for long drives to jobs (say anything over a certain time or Km away), charged to rider.
-Reduced commissions.
-Accurate displays of any surge pricing.
-Direct phone/email contacts available 24/7 based locally so issues can be resolved promptly.
Responsibilities for passengers:
-Must have accurate pick-up location on and checked.
-Ready at pick up location when booking job, max free waiting time 90seconds
-Must be in a pickup location that is legal for driver to pick up from (i.e. not in no stopping zone, clearway, taxi rank, and so on...), or driver can cancel and get paid a fee.
Government/council:
-Allow pickup/drop off in taxi zones and bus zones, maximum stopping time 20 seconds.
-Allocate more no parking zones close to street corners, bus stops, driveways, crossings, etc. so can be used for pick up.
-Enforce regulated signage on rideshare cars, not to have some of these people who put "Uber" written in print 2cm high on the back of the smallest scrap of paper they could find. Make front window signage mandatory so riders can see it (and for id if allowed in taxi/bus zones for pickup/drop off).
-Fix the cage at the airport (clean toilets, rubbish bins, no potholes, shade etc.), extra fee could be added to rider's fee to cover costs.
Add your thoughts and suggestions.