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What passenger paid is gone...

1313 Views 6 Replies 4 Participants Last post by  Daisey77
On my app.

Anyone else?
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I noticed that today. As well as we now get .13 a min on uber x and pool
So the fare details is showing back up in my app today. Interestingly enough I had a select passenger, from DIA to Highlands Ranch. He usually uses a private car service but his company is paying for him to commute to and from New York every week and he's trying to be respectful of the cost he incurs on them because they allowed him, to move his family back home to Colorado So he's decided he's going to use Uber select instead of the car service. Anyways, we were talking about how it works out at the airport and the difference between New York and Denver. During his conversation he mentioned what he was being charged for this fare. Let's just say the fare details that are showing up on my side and what he was saying he got charged are grossly off. Also, he mentioned he was charged a surge price when he landed one week, at 4:30 in the afternoon. Does anyone remember the airport surging at 4:30 in the afternoon one day? I find that a very odd time for our airport to surge but then again I'm not normally out that early. For my fare tonight, he said he was charged $125.
Here are the screenshots of what Uber is saying . . .
View attachment 156138 View attachment 156138 View attachment 156138

What I really don't understand is, the airport is a pretty straight shot as far as the fare goes. it's not like I'm working downtown, with drunks, who change the address 5 times and don't know where they're going . so how would Uber get this wrong to where they'd lose money on an airport run? Things that make you go Hmmmmm
That is interesting. Did he send you a screen shot of what he paid.
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