I'm curious what you guys think. What is the lowest rider rating you'd accept?
I started out sticking to a >4.6 rating policy, but find myself breaking this rule on quieter periods. And there seems to be more of those quiet periods these days, and more and more riders with ratings close to 4.6..
I've bent my rule a couple of times and have picked up riders with less than 4.6. One example that I remember is a 4.5 star rider I picked up in the early evening and could not work out why he was rated so low.
But wait, is that a low rating??? 4.5 is 90%...
but in the Uberuniverse, that is cause for expulsion. (for drivers at least)
He was a decent guy, had a great chat, etc... I 5 starred him, which probably would have only lifted his average a tiny bit.
Are drivers rating some riders too harsh? Or is something like a 3.9 (ie 78%) star rating actually not that bad and Uber are setting unrealistic expectations for everyone? Remember 4.6 rating is a 92% rating. Its like Uber expects near perfection. You are only 1 slip up away from being disqualified. It would only take 1 thing to lower your average rating under this system. It is easy for your average to fall, yet much harder to build the average back up. And to think there is no guideline to this rating system, it is totally arbitrary, yet so crucial for drivers.
I started out sticking to a >4.6 rating policy, but find myself breaking this rule on quieter periods. And there seems to be more of those quiet periods these days, and more and more riders with ratings close to 4.6..
I've bent my rule a couple of times and have picked up riders with less than 4.6. One example that I remember is a 4.5 star rider I picked up in the early evening and could not work out why he was rated so low.
But wait, is that a low rating??? 4.5 is 90%...
but in the Uberuniverse, that is cause for expulsion. (for drivers at least)
He was a decent guy, had a great chat, etc... I 5 starred him, which probably would have only lifted his average a tiny bit.
Are drivers rating some riders too harsh? Or is something like a 3.9 (ie 78%) star rating actually not that bad and Uber are setting unrealistic expectations for everyone? Remember 4.6 rating is a 92% rating. Its like Uber expects near perfection. You are only 1 slip up away from being disqualified. It would only take 1 thing to lower your average rating under this system. It is easy for your average to fall, yet much harder to build the average back up. And to think there is no guideline to this rating system, it is totally arbitrary, yet so crucial for drivers.
