I thought I read where the wait time for a pax was reduced from 5 min to 2 min. If it goes over 2 min they pay an extra fee. I have had many pax that do not show up in the 2 min window. I call at 2 min to confirm and its always "I will be right there". I do not start the trip until they are in the car. One time taking a stripper to her work she was at the car and back in the house to get something she forgot like 4 times. Total wait time was 10 min be fore I start the trip. No additional fare. What's up?