Next time, take the longest route possible to get to the pickup point. If you have a "11 minute, premium possible" pickup, find a route on your favorite GPS app that takes twice as long and 2-3x the distance to get there. Don't worry; Uber pays for the route even if you don't follow their recommended directions...and in case the pax cancels...you're paid for the route you've driven up until the point of cancellation.I actually like most of my riders. The problem is with the compensation. In fact sometimes I want to get mad at a rider when I realize the low pay but then I realize it is the company (Uber or Lyft) doing it and not really the rider.
For instance today I got a "premium possible". It was in a good area a bit far out with a high chance of being a airport run. It ended up being a kid on his way to work. I got an extra 20 cents for the long pickup. :/ I was a little miffed but the kid was pretty cool and we had a good conversation. He didn't tip but in looking I see Uber charged him $11 even though I only got $5. It seems in the last couple months Uber has started minimizing the driver pay for premium pickups here (I swear this same type of run used to earn $1+ more and not just 20 cents) while charging the rider more.
You need a few additional options in your survey I think:Please comment on what you really feel about you passengers