With Uber you should always be able to open the app and accept trips. Recently there was a technical error with the app, which doesn't meet the high standards we set for ourselves.
We've fixed the problem and we want to make it up to you. We've deposited an extra $75.21 directly into your account, which you will see reflected on your next payment statement. This is our way of letting you know we've got your back and that we're committed to delivering an experience you can count on.
When you sign in to drive, you deserve a reliable app every time. We're hard at work making sure that's exactly what you'll get from here on out.
Thank you for your partnership.
Your Uber Team