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Something happened with me on Saturday where the app crashed/closed when I dropped the passenger off. When I started it up again it allowed me to complete the trip and rate passenger, even showed the fare amount on the last journey bit.. but it did not show up on my trip history or statement. Emailed them only to be told to wait 48 hours, messaged them again this morning, was asked for time and name of passenger, once I responded to that email was told to wait another couple of days! first time I had this issue with them, guess I will just have to wait! was a 35 quid job as well :p
 
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