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2,348 Posts
I’ve had this happen to me several times.. Each time, even though the trips didnt show in the app, they DID show when i looked online/via the web interface.. and i did get paid for all of them.
So it’s not that they arent paying you, it’s just a case of the app not seeing it - at least for me.
 

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4,386 Posts
Got played on 3 trips from over the weekend. Never appeared in the app. Had to contact support to get paid. Oh Yea and they are aware of the issue.
It's there. It may not show on trip, but when you open balance it's there. Regardless that missing trips it's never happened to me. So, press balance for clear picture. Thanks
 
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