This is a sad reality on both these platforms and yes, it does happen (how often I can't say). I'm glad it was resolved and you are driving again. You will see repeatedly on this forum that there are a few steps you can take to reduce the risk and buffer the damage but you can't eliminate the problem.I received a notification from Uber that a passenger stated that they felt that I was driving under the influence and that my account had been waitlisted. I responded back to Uber and that waitlist was removed. I NEVER have driven under the influence of anything and had not had any issues, close calls or blown lights or anything ever while driving. Is it as easy as a passenger saying that a driver is unsafe and that's it. Waitlist or deactivation for the driver? I am honestly quite upset by this. 4.94 rating. Accept all rides even sorry ass pool rides.
My only thought could be is that I did have some long as rides this past week. North side to Gurnee, DT to Evanston, Hammond to Mag Mile, and maybe somebody is trying to get out of a fare. Is this common? Has anybody else had any issues like this?
1. If you need the income, drive for multiple platforms so you have a backup if you are temporarily (or permanently) removed from one.
2. Do not be afraid to avoid a ride if something appears off on pick up. If a rider is arrogant before or during pick-up, they are more likely to be a problem.
3. While I am not necessarily a proponent of avoiding all pool rides, be extra cautious with them as they are more susceptible to problems. It's a cheaper platform and sometimes a higher stress environment. A danger when we run the risk of riders making things up when they want to try and get a free ride.
4. Many have dash cams to provide evidence to defend yourself if needed. Although I can't say for sure if Uber or Lyft would consider viewing the dashcam as evidence.