This isn't me - I found it online. The guy was deactivated by Uber, and is complaining about how unfair they are...
There's two sides here, obviously - but the way that this driver went from 0-nuclear really didn't help the situation. Additionally, I NEVER leave my doors unlocked or stay in the same location after I've already canceled on someone.
It's so much easier to de-escalate that situation by being polite and perhaps even taking them where they had to go. If you had to ask someone to leave.....be firm and polite about it and the rider usually will apologize or get out without incident.
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