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UZURV - has anyone else heard of this company???

17K views 22 replies 13 participants last post by  stuber  
#1 ·
so one of the owners of UZURV had contacted our local drivers here in VA saying that they've partnered with UBER reps to have their app approved for drivers.

The premise around the app is that before the ride is to start the rider uses this side app to request a ride and then drivers ask to be chosen for the ride or the driver can list favorite drivers and then only get those drivers to give him/her rides.

From the point the rider accepts the driver the driver goes to the location and then the rider is suppose to open the UBER app and request a ride on UBER. The applications aren't joint and the rider is charged 99 cents per pre arranged trip on the other app.

The rep is saying it's been approved for VA and they are launching in Richmond on Monday and NOVA early next month.

Didn't seem to align with UBERs terms and conditions so wanted to post on here to see if anyone else was reached out to. I told him I would reach out to support if it was allowed and got told support probably would say no but higher execs have approved it.
 
#4 ·
I'm excited to see Uzurv coming onto the market, if for no other reason than its one of the few Richmond-based tech startups out there. I live 3 blocks from their office and have met one of the partners, who is also an Uber driver.

The app will be useful for pickups in the suburbs, especially at odd hours (such as those 4 AM runs to the airport). It will even offer a tip button - they call it "incentive."

I signed up for the beta, so we will see if Uzurv gets any traction with riders. Richmond Uber pricing is now down to 80¢ per mile, which is barely profitable for me to begin with. Advance reservations do add a big "hassle factor" for the driver (extra wait time, rescheduling, more phone calls, etc.) so I'll only accept prearranged trips through Uzurv if the incentive is big enough.
 
#12 ·
Once the driver confirms in the UZURV app that s/he has met with the rider, UZURV will send a reminder to both parties to open their TNC apps. The rider can then request a ride through the TNC service and the driver will be pinged as the closest available driver.
there simply is no guarantee of that
seems more dead miles will be involved
but I guess u can use this to sort of filter out destinations for longer trips only
 
#16 ·
I hope Uzurv has some good lawyers and/or lobbyists. I would argue that they're still operating within the law in Virginia, as the TNC (Uber) is still the one matching the rider with the driver. When the reserved driver arrives at the pickup point, they should ideally be the closest driver and thus be the one pinged by Uber at that point.

The one thing Uzurv should do if they haven't already is apply for a Virginia "transportation of passengers broker" license with DMV. Anyone who sells transportation in VA but is not a transportation provider is supposed to have this license.

Like many legalities in the TNC business, this seems a matter of semantics.
 
#14 ·
From the point the rider accepts the driver the driver goes to the location and then the rider is suppose to open the UBER app and request a ride on UBER.
This is legally considered a street hail. We are supposed to take blind app requests. Not stand next to someone and let them ping us. Hard to prove in reality however and prob a lot of drivers have had to do it for one reason or another.
 
#18 ·
It's illegal. I got off with a warning after being tricked to do a pre-arranged pickup using facebook Messenger....an app.....at the airport. It's no different. It's in plain English, there are no semantics. Everyone deserves all the truth. Someone gets caught, its a fine and 1 year suspension which affects the driver, not you. End of story.

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#19 ·
Two points:

It's a PREARRANGED Reservation, not a street hail. It's booked in advance with a complete waybill.

Second, why not market this to passengers looking for commercial car service, in addition to TNC customers?

I'm hoping Uber is not calling the shots in terms of Uzurv's marketing and operations business model. There's way more car service customers than Uber Black and SUV customers.
 
#21 ·
I wouldn't know about VA, but prearranged reservations should fine so long as they are run by commercial limousines. Couldn't Uzurv just make the app available for permitted BLACK AND SUV drivers, regardless of whether they run the trips on Uber, or without Uber?
I'd be happy to take their reservations, use Uber's SUV pricing, and run the job. No need to pay Uber the 28%. I can process CC with Square. What's not to like?
 
#23 ·
A law in VA prohibiting a reservation app doesn't pass the smell test. Why would that exist, except as a protectionist measure? Prearranged is statistically much safer than demand mode operators like taxis and TNCs. You'd think regulators would want to encourage reservations. Prearranged limo companies have been using reservation apps for years already. So, if there's regulations prohibiting TNCs from having this feature, the law makers don't have safety as their main reason for creating those rules.

What's further baffling, Uber and Lyft define the trips as prearranged anyway (despite that being a completely false assertion.)

Does this law in VA mean that taxis cannot set reservations for their customers? Taxis can only take street hails?