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Dara is taking all the credit. Their 4th quarter numbers will be strong and Dara will be basking in the limelight. What the board doesn't know yet is that Dara is single handedly ruining their brand with rides not being fulfilled. I doubt he cares as long as he gets his performance bonus and eventually golden parachute.
Uber has to be experiencing a lot of customer dissatisfaction. I have numerous riders tell me they kept getting ride requests cancelled or had to wait a long time, especially with short rides. I, for one, am cherry picking the hell out of my requests. Its the only way to make money.
 
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