[Ziggy]

a major problem with this feature is ... what happens if you're matched to the 2nd trip and then the 1st rider decides he wants to add additional stops to his existing trip? Already happened to me tonight

 

[Ziggy]

How did you handle this situation ?

There was no way to handle it per se ... since I was still in the middle of the 1st trip. Though I'm quite sure that the 2nd trip pax canceled at some point after I didn't show and probably was pissed at the next driver ... because the 1st car (me) didn't p/u the trip since I was already on a trip.

Gonna head to the office on Monday/Tuesday and make sure that ignoring the 2nd trip doesn't count against my acceptance rate ... since I was technically still on a trip and clearly couldn't p/u new trip until the 1st trip got to its final destination.

Probably would have been a better feature had Uber pushed a notice to the screen where we could hit a Yes / No button ... Is the current destination the final destination? Then we could ask our pax ... and if Yes - Uber sends us the next trip; if No - Uber sends it to the next closest car.

 

[Ziggy]

Totally irks me that there is no way to talk with the programmers or app dev team. I've created dozens of apps ... and I'm quite sure I could have provided input that would have eliminated many of the Uber app issues. *clearly none of the app developers have ever p/u pax ... maybe they've never driven a car ... lol