Tell that to every store, hotel, apartment complex, theater, etc., that has had to remodel their entrances, restrooms, aisles, etc., because of the ADA.This is a tough one.
Agreed! It is the same problem for them. I have a friend who closed his bar because of the requirements to remodel. I am sensitive to the needs of people with special mobility requirements, but it takes a lot of money to provide these requirements, and if the demand does not bring an ROI, it can put one out of business. I do not consider that to be "the greater good" With my friend, it was not good enough for them to say "if someone needs special assistance, my staff will single-handedly assist them" the requirements were beyond what he could ever see in return.Tell that to every store, hotel, apartment complex, theater, etc., that has had to remodel their entrances, restrooms, aisles, etc., because of the ADA.
(And again: This is strictly Uberlyft's problem; drivers are NOT subject to the ADA and any driver deactivated over this can sue for employee status.)
I can relate! Disability, dogs, and child seat issues drove me nuts in the cab business. I had some Muslim drivers ( great drivers in every other way) who would refuse to pick up people with service dogs for religious reasons. Child seats are great but they take up space in the trunk needed for luggage. Your right, most disability issues can be worked out, even had a few wheelchairs when pax was accompanied by a helper.This was one of the issues which used to keep me up at night when I still owned the cab company.
A disabled person would call and inquire and I'd freak that it was a Secret shopper from a law firm representing a special interest group.
Lucky for me, the big company in town operated The Ride in contract with the state and had dozens of lift vans.
I'd stay polite and offer my "partners number".
Having to purchase a Liberty van would have put me out of business.