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· Premium Member
277 Posts
Discussion Starter · #1 · (Edited)
I've had several trips now that are in 'processing' status for about 20 minutes and then never appear on the app. On calling support they eventually say they see the trip when I tell them the time and pickup restaurant, and then assure me I'll be paid. However I never have been. The only ones I catch are when they are over 15 minutes and I go back to hit 'help' to get waiting compensation. Then I can't access the trip anyway as it is 'processing' or has disappeared. I wonder how many trips I haven't gotten paid for that I haven't caught, I've yet to be paid for any I have. It's so painful calling support on old issues I eventually give up after a week or so.
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