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I'm watching a foody group on Facebook discuss Uber Eats. One lady who said she has a disability has complained that drivers refuse to leave their cars whilst others have replied stating their drivers have come to the door. I haven't done any Eats deliveries and haven't used it as a customer. How does it work? Does the App tell you to stay in the car or go to the door? Does the customer have to make a change at order time to request delivery to the door? If the App said to stay put but the customer contacted you through the App and asked you to go to the door would you? Is this a safety issue? Just interested to hear about your experiences.
 

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Discussion Starter · #7 ·
I'm watching a foody group on Facebook discuss Uber Eats. One lady who said she has a disability has complained that drivers refuse to leave their cars whilst others have replied stating their drivers have come to the door. I haven't done any Eats deliveries and haven't used it as a customer. How does it work? Does the App tell you to stay in the car or go to the door? Does the customer have to make a change at order time to request delivery to the door? If the App said to stay put but the customer contacted you through the App and asked you to go to the door would you? Is this a safety issue? Just interested to hear about your experiences.
Tasweb, I work on the assumption that it's delivery to the door unless advised otherwise. In fact, one of the reasons given for consumers to give a 'thumbs down' rating is not delivering to the door.

If I can't obtain nearby safe, legal and free parking, I will phone the consumer and ask them to come to my car after explaining the reason for the request. I have also done this occasionally when I simply cannot find a particular unit in a large complex of units.

I have found that consumers in practice are happy to come to the car in these circumstances.

People at Parliament House (in Canberra) and various embassies must meet us at the car given special security concerns with that type of delivery.
 

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Discussion Starter · #9 ·

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This is interesting. Adelaide is almost similar to Brisbane except we get 0.95 per km.

So, which city has the highest pay rate for Uber Eats drivers?

Does Uber pay same fee to UberX drivers if they deliver food?
 

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Discussion Starter · #11 · (Edited)
This is interesting. Adelaide is almost similar to Brisbane except we get 0.95 per km.

So, which city has the highest pay rate for Uber Eats drivers? ...
The UberEATS rates for the various cities are as follows (in alphabetical order):

(1) Adelaide: $6.10 pick-up plus $2.90 delivery plus $0.95 per kilometre, minus 30% service fee (for a car);

(2) Brisbane: $6.10 plus $2.90 plus $0.90|km, minus 30%;

(3) Canberra: $3.20 plus $2.00 plus $0.90|km, minus 5%;

(4) Hobart: $3.20 plus $2.00 plus $0.90/km, minus 5%;

(6) Melbourne: $$5.45 plus $2.85 plus $1.50|km, minus 30%;

(7) Perth: $5.80 plus $2.70 plus $0.90/km, minus 30%; and

(8) Sydney: $5.50 plus $3.50 plus $2.20/km,minus 30%.

Let's assume that the delivery distance is 5 kilometres.

After allowing for the service fee, Sydney comes in at the highest at $14.

Melbourne comes in second at $11.06.

Adelaide comes in third at $9.62.

Brisbane comes in fourth at $9.45.

Canberra and Hobart come in equal fifth at $9.21.

Perth comes in seventh at $9.10.
 

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Tasweb, I work on the assumption that it's delivery to the door unless advised otherwise. In fact, one of the reasons given for consumers to give a 'thumbs down' rating is not delivering to the door.

If I can't obtain nearby safe, legal and free parking, I will phone the consumer and ask them to come to my car after explaining the reason for the request. I have also done this occasionally when I simply cannot find a particular unit in a large complex of units.

I have found that consumers in practice are happy to come to the car in these circumstances.

People at Parliament House (in Canberra) and various embassies must meet us at the car given special security concerns with that type of delivery.
I guess you wouldn't want to tell the AFP at Parlo House that you where delivering a Bomb Alaska. :)
 
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