In 850 deliveries I've had this happen maybe 5 or 6 times.

 

You were paid and able to keep the food, right?

 

Yes. I called UE support. They saw i was at the right location, they tried calling the customer and got no response. They told me to complete the trip and dispose of the food. By dispose i ate it.

 

"Feel free to keep the food, dispose of it, or donate to the homeless." Good guy, uber.

 

I have disposed of it by donating it to myself as well.

 

Odd, I have 214 DoorDash deliveries, and the closest I came was a guy who came home while I was at his apartment door....delivery was faster than he anticipated. I haven't had a no-show.

 

You'll have to try delivering on a Friday or Saturday, after midnight that's usually when a fair amount of them are getting plastered and I believe it's those customers we can't locate although with some it's possible as early as 10p and even on Thursdays to a degree... Any other day and during the day, especially with sober folks I dare say the chances of missing a customer are fairly rare however...

At the beginning I've waited and waited and waited before...
Up to 20 minutes between texting and trying to call and waiting some more...
I'd walk all around, sometimes two and three times before even starting to wonder...
Finally they show up.

Towards the end I was getting far more jaded, I had it down to the specifications in the app.
I'd walk around once, maybe try the door communicator thing but flat out if the customer wasn't some kind of there or waiting?
So many minutes = text / call.
Wait so many more minutes, then cancel.
Shortly after I stopped driving altogether.
All in all I donated one or two meals, I took a good 100+ deliveries myself.

 

Ahhh, I purposely avoid any deliveries after 11 PM. I'm not a drive-thru kind of guy.

 

I had 4 no-shows back to back on a Saturday night. Uber sent me a warning message but paid for all the deliveries. The worst part was that I couldn't find any homeless people and had to dispose of the food in a wasteful manner.

 

This has happened to me @6 times. It sucks when it happens on DD or PM becasue the customer can still leave you a bad rating even when it was clearly their fault.

 

Couldn't find any homeless in Philly?

 

Just wait ten minutes and cancel.You get paid for the ride and you get free food.I hope it more frequent.

 

I once had an order where the pax turned out to be in a completely different state. Somehow they managed to not give the updated location while ordering. Free Indian food for me plus the paid delivery.

It is very rare indeed. I also don't eat half the crap these pax order anyways, so I'm more inclined to wait the extra 2 min and then email support afterwards and hope they adjust the fare up, otherwise its disposed to the nearest homeless person I see.

 

Has happened once, almost twice.

Lady failed to mention she was ordering for her son at school nor included his name. at the school I go into the office and ask if so and so worked there "no one by that name works here" call uber they call the lady "oh you're supposed to drop it off for the son at the gate" "what's the sons name?" "Oh i didn't ask, I'll have to call you back" few minutes later they call back and tell me.

So I pop over to the school gate and kid grabs it from me and dumps it in the trash. "Lunch in over in 2 minutes and the nachos are cold now. Thanks ALOT!"

 

Pet peeve number one.. Customers too cheap to turn on lights when delivering at night. Or too cheap to turn on spotlight on house address if there is one.. Cars parked on driveway there is hardly any room to walk on paved concrete or asphalt.

 

My number one pet peeve? Apartments in my hood are very good about putting the building numbers and apartment number ranges on the outside of their buildings. Then designing the parking space shade covers so that you can't see the building numbers and apartment numbers.

 

On Uber eats how long do you have to wait for customer to show up before you can cancel and still get paid, also how do you go about doing this?

 

10 minutes

 

My number one pet peeve? Apartments in my hood are very good about putting the building numbers and apartment number ranges on the outside of their buildings. Then designing the parking space shade covers so that you can't see the building numbers and apartment numbers.

Ain't that the truth.

 

Or you pull up to the address, it's an apartment, no unit no buzz. Call, no answer. Finally get the info from eater and elevator takes 5 minutes both ways.

 

GH support is great. They answer when you call and CSR is in USA. With DH, you have to chat and then ask for a call. I haven't called Eats support and hope I never have to.

 

first experience was last Friday, a lady came down complaining i didn't called her to ask for the apt number, but instead i texted her.. i asked nicely for the apt and she just complain

second was yesterday first time no access to the building and answer machine when i called .. waited for like 13min (calling for like six time) and cancelled, today i got an email from uber with some pro-tips to try better next time.

 

I had 3 deliveries yesterday to Apt and none had an apartment #. I had to text all 3 of them when I got to the address. Is it the app or do these people think we are mind readers and know which apt they are in?

 

I've noticed the app sometimes deletes my apartment number when I am ordering food. But when I was out delivering to people today, those who had no apt number said they hadn't put it there. I encouraged them to do that so we don't have to make a wild guess. Lol

 

Man, I got people leaving me notes as to where the apartment is facing in relation to a landmark.

Can I just..maybe get a tip too?

 

I love UE no shows. Still get paid and keep the food? Yes please. Eat what I like and toss the rest.
Had one girl that gave the wrong delivery address. I made an effort to find her, called her, and gave her a no show. Dinner was served in the form of Mexican food. I'll do that every day!

 

Did you call support or just cancel in app?
I've had 2 that input the incorrect address and when I called support they asked me to go to the correct address and did a fare adjustment.

 

I had 4 no-shows back to back on a Saturday night. Uber sent me a warning message but paid for all the deliveries. The worst part was that I couldn't find any homeless people and had to dispose of the food in a wasteful manner.

I'm very hungry person and sometimes I don't make enough to eat so I hope and pray .. I going to be buying a bike now can't afford to use my car

GH support is great. They answer when you call and CSR is in USA. With DH, you have to chat and then ask for a call. I haven't called Eats support and hope I never have to.

I call them every day

 

I had 3 deliveries yesterday to Apt and none had an apartment #. I had to text all 3 of them when I got to the address. Is it the app or do these people think we are mind readers and know which apt they are in?

Happens all the time.. Amazon Flex.. GH..DD.

 

last saturday 8/19 looking for the costumer to deliver it, after i made the call and no answer Uber show a msj [if costumer doesn't show off after 5min cancel as no show] and the clock started ... thats so cool !!!!!!!!!!!!!!!!!!!!