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1,196 Posts
Mate I am speechless by their attitude, no regard what so ever.
Uber will not pay begin/end trip mistake!
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1,196 Posts
Meaning I should arrange my own way to get the fare from client, seriously! Lol
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550 Posts
Amazing they let the driver chase the customer for cash with what outcome god knows rather then just charge it to his account without any dispute from the customer, I m speechless myself
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550 Posts
What would you like us to do instead
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2,127 Posts
Well its all a bit late now ,but all of you should have refused to work for these poxy Minicab companies ,got off your arses and done the knowledge,
Then WE all could have still had a fantastic standard of living for a blue collar type Job,thats what you should have done ...but a Kellogs box was the easy option wasnt it.
Pingoman ,your allright mate ,just telling you how I feel.
Then WE all could have still had a fantastic standard of living for a blue collar type Job,thats what you should have done ...but a Kellogs box was the easy option wasnt it.
Pingoman ,your allright mate ,just telling you how I feel.
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550 Posts
I m just as alienated as you are really, because I know it's just matter of time before I make the same mistake, as will every other driver, if they treat drivers like cattle then they gonna end up with a lit of cow pat, just like every single cab firm before them did,
just hang in there, I think some new beginnings and alternatives are abound soon
Don't we have to sit our arse on a moped to do the knowledge !
Email them again from the beginning , go on the trip history and do didn't begin or end trip correctly and then write in that u had network issues and u couldn't start the trip and u asked the passenger to rebook another car but the passenger didn't want to leave ur car, u didn't want to get into a confrontation with the customer so u carried on the trip hoping the network issue would be sorted but it didn't get sorted till u got to the drop address, then put in the pick up and drop address and the route u took. Do this again and hopefully someone else will read the email and not look back at the previous email, I really think u should do this and I think it will work because they do not check previous emails unless it's got the same ref .
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550 Posts
Just to let you know, that they know if you had pressed the begin button and that there was a network issue at the time
My dad had problems recently after the new update and he forgot to press begin journey twice and both times I emailed uber and said that it was network issues and they paid him the correct amount ,both times they did say that they looked it up and can see it was network issues so that was bullshit as it was not a network issue but a human error . also a whole back when my dad forgot to start journey I emailed uber and the person wrote back " please can you confirm it was network issues " so from this I worked out that if we say network issues we get paid
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571 Posts
I'm fairly sure in that last email, you were being told they'll adjust the fare.
The Google translator is a little better with Tagalog than the Philipina CSR is with English.
Kindest, or Best,
or whatever they tell them to say in the Philippines' CSR class.
The Google translator is a little better with Tagalog than the Philipina CSR is with English.
Kindest, or Best,
or whatever they tell them to say in the Philippines' CSR class.
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550 Posts
I got an email from them Once saying that they were aware of the pda and the network issues
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550 Posts
Who are you replying to
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1,196 Posts
Thanks mate, and your spot on. Uber is defo not a saint, but has a very harsh and unjust stance on this.
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550 Posts
Yes I ll check as well from now on
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1,196 Posts
If your comment is to me the OP, then I think your full of it.
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