Well said all of you. I agreed with you anOzzieUber , same her in Melbourne Uber office, young kids and have no idea about anything customer service,
driving and dealing with customer issue. Soon quality drivers will go , and they left with dirty , smelly cars and drivers, with no idea where M.C.G is?
All Uber got do is , very simple, drop the fare just under 5- 10 % cheaper than taxi and lock it in. The drivers will make some decent money.
Otherwise Uber become another Taxi company with rude drives,dirty cars no idea where they going. AS they say ,YOU PAY PEANUTS ,YOU
GET THE MONKEYS. look taxi industry.