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You seem surprised. Apu doesn't know D.C. from Dallas.

Vaisali = Hindu word for 'geographically challenged'
 
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This is why they don't have phone support for us. Can you imagine?

'tenk you por collink Uber drybare subbort. By nabe ees Rajinder but you please to coll me Steve. How bay I hep you dooday?'
 
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Theyve outsourced the call centre. You can tell by the names the replies come from. Ive done 9k trips and the dude last week was trying to tell me what dc busy areas are lol ...
In another case i kicked out a very aggresive n racist pax that i picked from H st ne drunk as hell on a mon going to dupont. We both sent uber emails regarding the incident. His complaint got registered right away since my app started showing i had a complaint about me but uber replied back to me exactly after 2 weeks! and it was the same usual oh we've made a note of it.
 

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They are the WORST!!!! Emailed them 4 times about a issue and received the exact same terrible reply from 4 different people!!! Cut and paste at its finest!!!
 
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