[Livan]

This is a conversation between me and Support. It's appalling to see how they don't even answer/ read what you are asking and give you empty answers that usually go off-topic. I used the "
Report a serious incident involving a rider template in the app.

Me: Unpleasant experience.

Support:Thanks for bringing this to our attention and we're willing to assist you further.
First off, we can totally understand the situation you are going through every time you are with a rider. We know that it is always upsetting when you are trying to do your best and you are treated inconsiderately. As each rider is different and not everyone is easy to get along with, we continually ask for your patience. We also commend you on the way you handled it by remaining calm, composed, and professional throughout.
No worries, we have noted your feedback over your rider's behavior and we'll make this as a reference for future review. It's our pleasure to give clarification of your concern.
Please don't hesitate to reach out if there's anything else we can do to help.

To be continued...

 

[Livan]

Me: OK, I couldn't be more specific because I was driving. I can't say the rider was unpleasant. What was unpleasant was having to take the route you suggested because of the BS upfront fares. It's appalling that to this day Uber hasn't sent a message or email to riders abd drivers explaning what upfront fares is, how it works, what to do when a rider has a preferred route, how Uber calculates the fare and other things. As with everything Uber, you let the drivers face it the best they can and sent your copy/paste messages afterwards. I had to spend most of the ride explaining to the rider why I couldn't take the longer but faster route he wanted. If I take the route he wanted, I won't get fairly paid/ compensated for it. Truth is, Uber doesn't care about anything but money. All it takes is an in-app message or an email that obviously Uber doesn't want to send for unknown reasons. Why does every driver have to explain to clients how upfront fares work? To be honest, many drivers don't even know themselves. I know I'll be getting another BS email from you, but probably 1 year from now you still won't have sent the freaking message so that everyone knows what upfront fares is. This is the worst and most unethical company I've seen. You hide behind computers even in emergency cases. There's no phone and you've made sure there isn't an easy way to you(Uber) and your shady ways. Shameful to say the least.

Support: Happy to help explain. We're now showing riders the fare they can expect for their trips before they even request, based on the pickup and drop off locations they enter. You will earn the same fare the rider pays, less the Uber fee, the same way that payments for uberPOOL work.
Nothing will change for you in the app, and surge will still work the same way for you. We're expecting that ride requests will increase with this new change, since riders can have more certainty when they choose Uber. (As you can see in the previous post, I wasn't asking anyone to adjust a fare).

Me: Did you take the time to read what I wrote? Obviously not. I don't need your copy/paste answers. I need real answers. The answer you sent me... I have seen it a thousand times. That must be the first BS template you or your computer can choose. Don't write more BS without reading. Read what I wrote.

Support: Thanks for reaching out and happy to look into this for you.
I reviewed the fare for this trip and have confirmed that the fare was correct here. Trip fares are based on actual time and distance of the trip, using the rates for your city.
I've included the fare breakdown below so that you can take a look:

Booking Fee: $2.50
Partner Fare: $26.61

Rounding Down: $0.00

Total Fare: $29.11

You can take a look at the rates for your city on our cities page [here](https://www.uber.com/cities).
Though this trip appears to be correct, we are always happy to review a trip if you think the fare is wrong. Just let us know the trip ID and/or the date, time, and rider name and we will be happy to look into it and get things sorted out.

Me: Has anyone read anything here?

Support: Thanks for the follow up. Unfortunately, we will not be able to adjust the fare on this trip. We can confirm that we are now showing riders the fare before they can make a request. The fare will be based on the pickup location and destination, they provided in the app and you will earn the same fare as the rider pays, minus the Uber Fee. We expect an increase in trip requests with this change. Our goal is to make you busier and make your time online more valuable so that you can make more in the long run. If you have other concerns, just let us know.

Me: You don't have to adjust anything. You have to read what I wrote before, because obviously none of you did. I didn't ask anyone to adjust anything.

Support: Sorry to hear about this.
We are always working on improvements, and we appreciate you taking the time to provide us this feedback. As a growing company, we are constantly seeking ways to better enhance the Uber experience from both drivers' and riders' perspectives.
We appreciate your thoughtfulness and taking the time to write to us. Don't hesitate to reach out if you have any other questions.

Me: Has anyone read what I wrote? Will you ever run out of canned responses?

Support: Thanks for reaching out. Sorry to hear about the trouble here.
This is an important topic, and one that we have thought a lot about with careful analysis. It's important to know that Uber is only successful if you are successful, and our rates are set with your business in mind.
With more low-cost options, we want to ensure we have competitive prices and that all riders can get affordable and reliable rides. While we're confident in our rates, we want to assure you that we closely and regularly monitor the impact of our rates on your earnings. Our goal is to make you busier and make your time online more valuable so that you can make more in the long run.
No worries, Uber highly values the feedback of its partners and we take what you're saying very seriously. We will evaluate your feedback internally.
If we can help with anything else, please let us know

Me: Yes, you can help me by reading what I write and not sending empty/meaningless messages.

Support: We apologize for the inconvenience it has caused you. I understand your frustration on this. Rest assured that we have noted your report and we'll make proper improvement as to your concern.
Thank you for your patience and understanding on this matter. Questions? Let us know.

Me: Are you a computer? Please solve the following captcha.Who is the President of the United States?

Support: Sorry to hear about the trouble here. We understand that this must be confusing on your end. Just a gentle reminder, we no longer go by the time and distance rates. Currently, upfront pricing applies to all the trips, however, an upfront fare may not be honored if a rider makes significant changes to their trip route. In these cases, we'll fallback to the original time and distance rates. You can also check this link for more information.
Please note that this is expressly stated in Rasier Operations BV - Ontario Addendum - October 21 2016 which you've agreed upon. This is available on your dashboard or you may go directly to this link. Please feel free to write again if you need support. We are happy to answer any questions you may have

 

[Redhurricane]

Me: OK, I couldn't be more specific because I was driving. I can't say the rider was unpleasant. What was unpleasant was having to take the route you suggested because of the BS upfront fares. It's appalling that to this day Uber hasn't sent a message or email to riders abd drivers explaning what upfront fares is, how it works, what to do when a rider has a preferred route, how Uber calculates the fare and other things. As with everything Uber, you let the drivers face it the best they can and sent your copy/paste messages afterwards. I had to spend most of the ride explaining to the rider why I couldn't take the longer but faster route he wanted. If I take the route he wanted, I won't get fairly paid/ compensated for it. Truth is, Uber doesn't care about anything but money. All it takes is an in-app message or an email that obviously Uber doesn't want to send for unknown reasons. Why does every driver have to explain to clients how upfront fares work? To be honest, many drivers don't even know themselves. I know I'll be getting another BS email from you, but probably 1 year from now you still won't have sent the freaking message so that everyone knows what upfront fares is. This is the worst and most unethical company I've seen. You hide behind computers even in emergency cases. There's no phone and you've made sure there isn't an easy way to you(Uber) and your shady ways. Shameful to say the least.

Support: Happy to help explain. We're now showing riders the fare they can expect for their trips before they even request, based on the pickup and drop off locations they enter. You will earn the same fare the rider pays, less the Uber fee, the same way that payments for uberPOOL work.
Nothing will change for you in the app, and surge will still work the same way for you. We're expecting that ride requests will increase with this new change, since riders can have more certainty when they choose Uber. (As you can see in the previous post, I wasn't asking anyone to adjust a fare).

Me: Did you take the time to read what I wrote? Obviously not. I don't need your copy/paste answers. I need real answers. The answer you sent me... I have seen it a thousand times. That must be the first BS template you or your computer can choose. Don't write more BS without reading. Read what I wrote.

Support: Thanks for reaching out and happy to look into this for you.
I reviewed the fare for this trip and have confirmed that the fare was correct here. Trip fares are based on actual time and distance of the trip, using the rates for your city.
I've included the fare breakdown below so that you can take a look:

Booking Fee: $2.50
Partner Fare: $26.61

Rounding Down: $0.00

Total Fare: $29.11

You can take a look at the rates for your city on our cities page [here](https://www.uber.com/cities).
Though this trip appears to be correct, we are always happy to review a trip if you think the fare is wrong. Just let us know the trip ID and/or the date, time, and rider name and we will be happy to look into it and get things sorted out.

Me: Has anyone read anything here?

Support: Thanks for the follow up. Unfortunately, we will not be able to adjust the fare on this trip. We can confirm that we are now showing riders the fare before they can make a request. The fare will be based on the pickup location and destination, they provided in the app and you will earn the same fare as the rider pays, minus the Uber Fee. We expect an increase in trip requests with this change. Our goal is to make you busier and make your time online more valuable so that you can make more in the long run. If you have other concerns, just let us know.

Me: You don't have to adjust anything. You have to read what I wrote before, because obviously none of you did. I didn't ask anyone to adjust anything.

Support: Sorry to hear about this.
We are always working on improvements, and we appreciate you taking the time to provide us this feedback. As a growing company, we are constantly seeking ways to better enhance the Uber experience from both drivers' and riders' perspectives.
We appreciate your thoughtfulness and taking the time to write to us. Don't hesitate to reach out if you have any other questions.

Me: Has anyone read what I wrote? Will you ever run out of canned responses?

Support: Thanks for reaching out. Sorry to hear about the trouble here.
This is an important topic, and one that we have thought a lot about with careful analysis. It's important to know that Uber is only successful if you are successful, and our rates are set with your business in mind.
With more low-cost options, we want to ensure we have competitive prices and that all riders can get affordable and reliable rides. While we're confident in our rates, we want to assure you that we closely and regularly monitor the impact of our rates on your earnings. Our goal is to make you busier and make your time online more valuable so that you can make more in the long run.
No worries, Uber highly values the feedback of its partners and we take what you're saying very seriously. We will evaluate your feedback internally.
If we can help with anything else, please let us know

Me: Yes, you can help me by reading what I write and not sending empty/meaningless messages.

Support: We apologize for the inconvenience it has caused you. I understand your frustration on this. Rest assured that we have noted your report and we'll make proper improvement as to your concern.
Thank you for your patience and understanding on this matter. Questions? Let us know.

Me: Are you a computer? Please solve the following captcha.Who is the President of the United States?

Support: Sorry to hear about the trouble here. We understand that this must be confusing on your end. Just a gentle reminder, we no longer go by the time and distance rates. Currently, upfront pricing applies to all the trips, however, an upfront fare may not be honored if a rider makes significant changes to their trip route. In these cases, we'll fallback to the original time and distance rates. You can also check this link for more information.
Please note that this is expressly stated in Rasier Operations BV - Ontario Addendum - October 21 2016 which you've agreed upon. This is available on your dashboard or you may go directly to this link. Please feel free to write again if you need support. We are happy to answer any questions you may have

Haaaaahahahahahahahahaha this is legendary.
Thanks for sharing bro.
Maybe send this to the star or something.

 

[Livan]

Me: Unbelievable, you don't read the messages before answering.


Support: Sorry to hear about this.
Uber highly values the feedback of its partners and we take what you're saying very seriously. As a growing company, we are constantly seeking ways to better enhance the Uber experience from both drivers' and riders' perspectives.
We will evaluate your feedback internally. Let me know if I can help with anything else.

Me: Useless.

(How far can this go? This was a few days ago... so I decided to find out and sent this today).

I never received an answer to this explaining clearly what Uber will do about it.

Support:
Thank you for reaching out.
We understand there may be times during a trip when an alternative route is preferable to the route suggested by the Uber Driver app.
It's good practice to ask your rider if he or she has a preferred route. If your rider does not, and you are not familiar with the most direct route, please continue with in-app navigation or select another navigation provider from your Account Settings. As we work to improve navigation, we appreciate you taking the time to share feedback.

Me: OMG! ( I haven't replied, but I am curious to know how long this can go...).

It seems that this could go on forever.

 

[Redhurricane]

Me: Unbelievable, you don't read the messages before answering.


Support: Sorry to hear about this.
Uber highly values the feedback of its partners and we take what you're saying very seriously. As a growing company, we are constantly seeking ways to better enhance the Uber experience from both drivers' and riders' perspectives.
We will evaluate your feedback internally. Let me know if I can help with anything else.

Me: Useless.

(How far can this go? This was a few days ago... so I decided to find out and sent this today).

I never received an answer to this explaining clearly what Uber will do about it.

Support:
Thank you for reaching out.
We understand there may be times during a trip when an alternative route is preferable to the route suggested by the Uber Driver app.
It's good practice to ask your rider if he or she has a preferred route. If your rider does not, and you are not familiar with the most direct route, please continue with in-app navigation or select another navigation provider from your Account Settings. As we work to improve navigation, we appreciate you taking the time to share feedback.

Me: OMG! ( I haven't replied, but I am curious to know how long this can go...).

It seems that this could go on forever.

Keep replying. Even try one word answers/questions and see if they keep biting. Haha. Gotta love their consistency.

 

[Andyer]

They do that intentionally

 

[evad77]

That's all you get is canned answers

 

[Malik1]

They do that intentionally

They are either robots or trained well people. I wonder how cold these people are.

 

[Jagent]

You really need to send an email to a journalist from the Boston Globe or NYT that's recently done an article on UBer. They'd probably love to do a follow up story and your emails would show how Uber deals with problems.

 

[Livan]

I got what I wasn't asking for!
Me: "Is There Anybody Out There?" by Pink Floyd (wrong title) I was born as a bastard, no father, no master, A shadow in silence left searching for answers Put up for adoption and left with no option Another kid fostered to fester forgotten Take a look into these desperate eyes As they're cast into the wretched hive But I ain't going down alone Is there anybody out there? Anybody listening to me? Is anybody else scared? The paranoia, drops me to my knees Does anybody feel lonely? Disconnected from the things I see Is there anybody out there? Anybody out there just like me? I'm choking on these words and I can't breathe Now I stand as a father, to men with no honor Ashamed of the racists I used to call brothers Cause no flag can mean bravery, when bloodied by slavery, The rebel, a devil, disguised as a savior And the sickening feeling in the air Is the fear to speak that no one dares So will I stand here all alone? Is there anybody out there? Anybody listening to me? Is anybody else scared? The paranoia, drops me to my knees Does anybody feel lonely? Disconnected from the things I see Is there anybody out there? Anybody out there just like me? I'm choking on these words and I can't breathe Live my life like I'll die tonight Dream like I'll live forever I have roared at the world for years Doesn't anybody hear me? This burden suffered, I've paid the cost Not all who wander are lost Is there anybody out there? Anybody listening to me? Is anybody else scared? The paranoia, drops me to my knees Does anybody feel lonely? Disconnected from the things I see Is there anybody out there? Anybody out there just like me? I'm choking on these words and I can't breathe

Support: Thanks for keeping in touch with regards to Upfront Fares. Sorry to hear about the trouble. We'll look into this for you.
We understand that there are riders who suggests their own routes. We recommend taking the suggested route for customer satisfaction purposes. No worries, when there's an extremely large difference in time and distance, the fare calculation will automatically go back to time and distance.
Upfront Fare is determined by time, day, location, distance, surge, and historical and future predictions of possible trips. Regardless of the amount of time the trip will last and route you will take, as long as you will go to the destination entered by the rider, the upfront fare will not change. If you're seeing a different fare for a trip that you took previously, it's due to this dynamic pricing algorithm that changes along with current supply and demand.
The beauty of Upfront Fare is that we're expecting that ride requests will increase with this new change, since riders can have more certainty when they choose Uber.
After reviewing this specific trip, it shows here that the upfront fare is actually higher than the fare if we will use the time and distance for calculation.
Upfront Fare: $29.11
Calculation of fare if it will be based on time and distance:
Base Fare$2.50
Distance (Kilometers)18.11 km * $0.81$14.67
Time 50:49 * $0.18$9.15
Booking Fee$2.50
Total Fare: $28.82
Hope this explain things somehow. If there's anything else, please let us know. We're here to help.

 

[Redhurricane]

I got what I wasn't asking for!
Me: "Is There Anybody Out There?" by Pink Floyd (wrong title) I was born as a bastard, no father, no master, A shadow in silence left searching for answers Put up for adoption and left with no option Another kid fostered to fester forgotten Take a look into these desperate eyes As they're cast into the wretched hive But I ain't going down alone Is there anybody out there? Anybody listening to me? Is anybody else scared? The paranoia, drops me to my knees Does anybody feel lonely? Disconnected from the things I see Is there anybody out there? Anybody out there just like me? I'm choking on these words and I can't breathe Now I stand as a father, to men with no honor Ashamed of the racists I used to call brothers Cause no flag can mean bravery, when bloodied by slavery, The rebel, a devil, disguised as a savior And the sickening feeling in the air Is the fear to speak that no one dares So will I stand here all alone? Is there anybody out there? Anybody listening to me? Is anybody else scared? The paranoia, drops me to my knees Does anybody feel lonely? Disconnected from the things I see Is there anybody out there? Anybody out there just like me? I'm choking on these words and I can't breathe Live my life like I'll die tonight Dream like I'll live forever I have roared at the world for years Doesn't anybody hear me? This burden suffered, I've paid the cost Not all who wander are lost Is there anybody out there? Anybody listening to me? Is anybody else scared? The paranoia, drops me to my knees Does anybody feel lonely? Disconnected from the things I see Is there anybody out there? Anybody out there just like me? I'm choking on these words and I can't breathe

Support: Thanks for keeping in touch with regards to Upfront Fares. Sorry to hear about the trouble. We'll look into this for you.
We understand that there are riders who suggests their own routes. We recommend taking the suggested route for customer satisfaction purposes. No worries, when there's an extremely large difference in time and distance, the fare calculation will automatically go back to time and distance.
Upfront Fare is determined by time, day, location, distance, surge, and historical and future predictions of possible trips. Regardless of the amount of time the trip will last and route you will take, as long as you will go to the destination entered by the rider, the upfront fare will not change. If you're seeing a different fare for a trip that you took previously, it's due to this dynamic pricing algorithm that changes along with current supply and demand.
The beauty of Upfront Fare is that we're expecting that ride requests will increase with this new change, since riders can have more certainty when they choose Uber.
After reviewing this specific trip, it shows here that the upfront fare is actually higher than the fare if we will use the time and distance for calculation.
Upfront Fare: $29.11
Calculation of fare if it will be based on time and distance:
Base Fare$2.50
Distance (Kilometers)18.11 km * $0.81$14.67
Time 50:49 * $0.18$9.15
Booking Fee$2.50
Total Fare: $28.82
Hope this explain things somehow. If there's anything else, please let us know. We're here to help.

Dude I love that song.

 

[Malik1]

I have to go through these empty answers from Uber Support today about a cancellation fee not paid to me. I gave up at 5 emails. These guys won.

 

[Over/Uber]

Concerns/complaints to Support, when in the form of the English Language, less = more.

I'm a word guy myself, pretty proficient in the King's English, and I didn't want to read your whole diatribe.

Try proficient.

 

[Livan]

Concerns/complaints to Support, when in the form of the English Language, less = more.

I'm a word guy myself, pretty proficient in the King's English, and I didn't want to read your whole diatribe.

Try proficient.

Any proof they will read if I write less?

 

[DougR]

I have only had an experience twice with uber support. In both cases my "case" was read and responded to directly.

In the end both my experiences were resolved and outcome was positive. I imagine waking up to thousands and thousands of issues there would need to be a "form" response of some sort.

 

[cabanashirt]

Concerns/complaints to Support, when in the form of the English Language, less = more.

I'm a word guy myself, pretty proficient in the King's English, and I didn't want to read your whole diatribe.

Try proficient.

Judging by these lengthy robotic replies from "support". Less, is most definitely not more. It seems the individual who wrote these pre loaded messages is also proficient in speaking the king's, and prefers the long winded approach.

 

[Uberring]

I have lots of pages of this BS replies !!
I can make a book out of these pages !
The trick is you copy\paste your concern with less words and keep doing that until a real person ( the one who has the authority to credit you money)
This is the only way for now !
I even brought this robots issue to the green hub office and thier answer was : they dont deal with these issues!

I have to go through these empty answers from Uber Support today about a cancellation fee not paid to me. I gave up at 5 emails. These guys won.

I think in most cases you have only 48 hours to get any fruits from them !
After that they don't even know who you are !

 

[Uberforall]

Me: OK, I couldn't be more specific because I was driving. I can't say the rider was unpleasant. What was unpleasant was having to take the route you suggested because of the BS upfront fares. It's appalling that to this day Uber hasn't sent a message or email to riders abd drivers explaning what upfront fares is, how it works, what to do when a rider has a preferred route, how Uber calculates the fare and other things. As with everything Uber, you let the drivers face it the best they can and sent your copy/paste messages afterwards. I had to spend most of the ride explaining to the rider why I couldn't take the longer but faster route he wanted. If I take the route he wanted, I won't get fairly paid/ compensated for it. Truth is, Uber doesn't care about anything but money. All it takes is an in-app message or an email that obviously Uber doesn't want to send for unknown reasons. Why does every driver have to explain to clients how upfront fares work? To be honest, many drivers don't even know themselves. I know I'll be getting another BS email from you, but probably 1 year from now you still won't have sent the freaking message so that everyone knows what upfront fares is. This is the worst and most unethical company I've seen. You hide behind computers even in emergency cases. There's no phone and you've made sure there isn't an easy way to you(Uber) and your shady ways. Shameful to say the least.

Support: Happy to help explain. We're now showing riders the fare they can expect for their trips before they even request, based on the pickup and drop off locations they enter. You will earn the same fare the rider pays, less the Uber fee, the same way that payments for uberPOOL work.
Nothing will change for you in the app, and surge will still work the same way for you. We're expecting that ride requests will increase with this new change, since riders can have more certainty when they choose Uber. (As you can see in the previous post, I wasn't asking anyone to adjust a fare).

Me: Did you take the time to read what I wrote? Obviously not. I don't need your copy/paste answers. I need real answers. The answer you sent me... I have seen it a thousand times. That must be the first BS template you or your computer can choose. Don't write more BS without reading. Read what I wrote.

Support: Thanks for reaching out and happy to look into this for you.
I reviewed the fare for this trip and have confirmed that the fare was correct here. Trip fares are based on actual time and distance of the trip, using the rates for your city.
I've included the fare breakdown below so that you can take a look:

Booking Fee: $2.50
Partner Fare: $26.61

Rounding Down: $0.00

Total Fare: $29.11

You can take a look at the rates for your city on our cities page [here](https://www.uber.com/cities).
Though this trip appears to be correct, we are always happy to review a trip if you think the fare is wrong. Just let us know the trip ID and/or the date, time, and rider name and we will be happy to look into it and get things sorted out.

Me: Has anyone read anything here?

Support: Thanks for the follow up. Unfortunately, we will not be able to adjust the fare on this trip. We can confirm that we are now showing riders the fare before they can make a request. The fare will be based on the pickup location and destination, they provided in the app and you will earn the same fare as the rider pays, minus the Uber Fee. We expect an increase in trip requests with this change. Our goal is to make you busier and make your time online more valuable so that you can make more in the long run. If you have other concerns, just let us know.

Me: You don't have to adjust anything. You have to read what I wrote before, because obviously none of you did. I didn't ask anyone to adjust anything.

Support: Sorry to hear about this.
We are always working on improvements, and we appreciate you taking the time to provide us this feedback. As a growing company, we are constantly seeking ways to better enhance the Uber experience from both drivers' and riders' perspectives.
We appreciate your thoughtfulness and taking the time to write to us. Don't hesitate to reach out if you have any other questions.

Me: Has anyone read what I wrote? Will you ever run out of canned responses?

Support: Thanks for reaching out. Sorry to hear about the trouble here.
This is an important topic, and one that we have thought a lot about with careful analysis. It's important to know that Uber is only successful if you are successful, and our rates are set with your business in mind.
With more low-cost options, we want to ensure we have competitive prices and that all riders can get affordable and reliable rides. While we're confident in our rates, we want to assure you that we closely and regularly monitor the impact of our rates on your earnings. Our goal is to make you busier and make your time online more valuable so that you can make more in the long run.
No worries, Uber highly values the feedback of its partners and we take what you're saying very seriously. We will evaluate your feedback internally.
If we can help with anything else, please let us know

Me: Yes, you can help me by reading what I write and not sending empty/meaningless messages.

Support: We apologize for the inconvenience it has caused you. I understand your frustration on this. Rest assured that we have noted your report and we'll make proper improvement as to your concern.
Thank you for your patience and understanding on this matter. Questions? Let us know.

Me: Are you a computer? Please solve the following captcha.Who is the President of the United States?

Support: Sorry to hear about the trouble here. We understand that this must be confusing on your end. Just a gentle reminder, we no longer go by the time and distance rates. Currently, upfront pricing applies to all the trips, however, an upfront fare may not be honored if a rider makes significant changes to their trip route. In these cases, we'll fallback to the original time and distance rates. You can also check this link for more information.
Please note that this is expressly stated in Rasier Operations BV - Ontario Addendum - October 21 2016 which you've agreed upon. This is available on your dashboard or you may go directly to this link. Please feel free to write again if you need support. We are happy to answer any questions you may have

Lol , oh man that's funny and brutal at the same time dude!

Concerns/complaints to Support, when in the form of the English Language, less = more.

I'm a word guy myself, pretty proficient in the King's English, and I didn't want to read your whole diatribe.

Try proficient.

So you didn't even read what he wrote? and gave a substandard reply to a thread you know nothing about?, Your future with uber is secured!

 

[Uberxdriver111]

This is hilarious

 

[Double J]

Any proof they will read if I write less?

They won't. I did what you did once. And included one word answers just to see how long it would go on for. I forget now but eventually they didn't reply. I assume they do not read it because I think I would be deactivated by now if they did. My favourite reply you got is how we should take their preferred route and they will adjust if there is a 'significant' difference.

So sad it has gotten this way.