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Discussion Starter · #1 · (Edited)
Uber sent the following email to Canberra drivers on Wednesday 7 November 2018 to remind them not to use the Uber airport access card when picking up family and friends and to have the Uber sticker displayed when using the Uber driver app:

Staying compliant with rules and procedures at Canberra Airport

Hi Jack BeNimble,

All rideshare drivers operating in the ACT who wish to pick up or drop off at Canberra Airport are required to comply with Canberra Airport's rules and procedures. It's important that you understand these rules and carefully read the useful information in the links below to help you stay compliant with your obligations as a driver-partner with Uber.

Two important areas that you need to be aware of are Airport Cards and Uber Stickers.

Airport Cards

When picking up riders from the Canberra Airport, please ensure you use the airport access card, issued to you by Uber, to enter the designated Pickup Zone.

When picking up family and friends, please do not use your Uber-issued airport card to enter the Pickup Zone. In line with the Uber Community Guidelines, failure to abide by this rule can constitute fraudulent activity, and may lead to suspension or permanent deactivation of your driver-partner account.

Tap the link below to learn more.

Read more about airport cards

Uber Stickers

Local regulations require all driver-partners using the Uber Driver app in the ACT to display the official Uber sticker on the inside of the rear windscreen, on the driver's side. This includes when you are making picking up or dropping off riders at Canberra Airport.

Failure to display this sticker while driving with Uber may result in a fine from the local authorities. It's the driver-partner's responsibility to ensure the sticker is correctly displayed-Uber does not cover fines relating to incorrect sticker displays.

Tap the link below to learn more.

Read more about stickers

[end of email]
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