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Uber not paying for correct time?

521 Views 5 Replies 4 Participants Last post by shiftydrake, Mar 5, 2017

heyimjason

Discussion Starter · Mar 3, 2017

I had a ride tonight that Uber states was 16 minutes. I started the trip when they got in the car, and I didn't end it until they got out. The problem is that it took the guy about 15 minutes to get his drunk girlfriend out of my car. I have video showing they were in my car for about 31 minutes. I'm not angry at him because he apologized a lot, and more importantly, gave me everything in his wallet ($28). But I am pissed off at the idea that I'm not getting paid correctly for my time.

Does Uber just guess the times? Or do they stop any timers when you arrive, even if you haven't ended the trip? What the hell's going on here??

Thanks!

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PTUber

· #2 · Mar 3, 2017

The timer should not have stopped until you ended the trip. Never end until they are all out of the car. With the nice tip it sounds like it was worth it.

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PTUber

· #4 · Mar 3, 2017

You should have been paid for the total time. Granted were talking about $1.50 or so.

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