Hi, first time poster, new member...
But worried about my rating as well.
I have been consistently getting lower ratings in the past few weeks. I was driving Fri/Sat 6 pm to 4 am (drunk squad), had two people on two consecutive Sat. nights throw up in my car, so I started driving days this week. I want to see if that makes a difference. But I live in a college town (TX Christian University) and so there are a lot of 20 somethings. I keep my car clean, and have a bottle of "fresh scent" fabric refresher that I spray between riders to keep the car smelling fresh and clean. I am always friendly, say hello, wish them a good day/be safe/good bye when they leave, and keep the radio low and tuned to a classical music station. I don't offer water, gun or other snacks because I drive a Kia Soul Uber X not a Uber Black and I usually do not get out to open the door because most of the time the rider is already reaching for the door before I can put it in park. When I get my weekly summary, it always says the way to get a higher rating is to open doors and not talk about my other businesses, (which I do not have so no worries there) neither of which are really good advice for my situation. I am worried that my rating which in one place (I am guessing it's what they call the "dashboard") says I am at 4.81 and on another area (the area where you see a summary of trips) it says I have a 4.64 (baffles me to no end that it's like that). I don't know which one is right and which is not, or which one Uber will decide is the one they remove me for. This isn't my livelyhood, I have other forms of income and do this to accentuate that income, not depend on it. But still, I enjoy the experience I have with driving, and don't want to lose that because someone didn't understand the ratings and/or couldn't care less or because I didn't open the door for someone, when in my opinion if that were so important to them, they should have called a more expensive Uber. Not that I won't open the door at all. If I have to get out and help with luggage, I will go ahead and open one of the doors for them while I put the luggage in the back, and yes, I will put the luggage in the back for them. But sometimes I feel like even if I had water, gum, champagne and caviar, opened the door, kissed their rings, and did a lap dance for them, I still couldn't please some of them. I just get a sense sometimes that with some people, you just can't win for losing. I hope I don't get removed for ratings but if I do, then I will just consider it God's will because I am not paying for classes. I already pay the wear and tear on my car, and have to fight with Uber for cleaning fees and tolls. I am not paying for anything else. I think they are privileged to have me drive for them, not the other way around.
